Angie Snow
Mount Juliet
Summary
Dynamic professional with a proven track record at Murfreesboro Medical Clinic & Surgicenter, excelling in debt reduction and patient consultations. Skilled in multitasking and team collaboration, I streamlined processes and enhanced efficiency, leveraging my expertise in Excel to manage complex data. Committed to fostering positive environments and achieving organizational goals.
Overview
34
34
years of professional experience
Work History
Collector/Insurance /Receptionist
Murfreesboro Medical Clinic & Surgicenter
10.2002 - 05.2020
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Streamlined debt collection processes for increased efficiency in the workplace.
- Provided patient consultations, explaining insurance payments, deductibles and setting up payment plans
- Entered new patient insurance information, ensuring accuracy of billing system
- Coordinated with collection agency on closed accounts and posted payments to patient accounts
Office Assistant
MTSU
05.1986 - 02.1995
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Maintained and reconciled departmental budget of over 2.5 million; including personnel, operating, travel and capital outlay budgets. Maintained personnel records for over 30 employees including the timekeeping of annual and sick leave, overtime, and processing of new and terminated employees.
- Reviewed and examined maintenance contracts and billing for accuracy. Trained and assisted employees with inquiries and problems with computer equipment.
- Editor and publisher of campus wide newsletter. Assisted department managers on various projects as assigned by Director. Taught miscellaneous computer courses to MTSU staff and faculty
Education
Business Administration
MTSU
Murfreesboro, TN08-1986
Skills
Multitasking & Time Management
Team Collaboration & Critical Thinking
Adaptability & Decision Making
Knowledge of Word and Excel
Timeline
Collector/Insurance /Receptionist
Murfreesboro Medical Clinic & Surgicenter
10.2002 - 05.2020
Office Assistant
MTSU
05.1986 - 02.1995
Business Administration
MTSU
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