Summary
Overview
Work History
Education
Skills
Timeline
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Anita Hughes

Millington

Summary

Dynamic professional with a proven track record at Unified Global Solutions, excelling in customer engagement and sales proficiency. Adept at generating leads through persuasive communication and effective negotiation. Recognized for enhancing tenant satisfaction as a Property Manager by resolving issues promptly and maintaining strong relationships. Goal-oriented with expertise in data entry and call management.

Overview

10
10
years of professional experience

Work History

Telemarketer

Unified Global Solutions
01.2021 - Current
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Property Manager

Birchfield Renovations
02.2015 - 01.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.

Education

Advanced Math

Fayette Ware High
Somerville, TN
05-1995

Skills

  • Customer service
  • Email and telephone etiquette
  • Customer engagement
  • Inbound and outbound calls
  • Negotiation and persuasion
  • Verbal and written communication
  • Sales proficiency
  • Data entry
  • Goal oriented

Timeline

Telemarketer

Unified Global Solutions
01.2021 - Current

Property Manager

Birchfield Renovations
02.2015 - 01.2019

Advanced Math

Fayette Ware High

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