Anna Amos
Bethpage
Summary
Dedicated Medical Assistant with expertise in HIPAA compliance, patient scheduling, and clinical documentation. Committed to facilitating efficient patient care and enhancing clinic workflows.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Gallatin Medical Partners
Gallatin, TN
12.2024 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported healthcare providers during examinations, facilitating efficient patient care.
- Managed appointment scheduling and follow-ups to optimize clinic workflow.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Maintained cleanliness and organization of examination rooms, enhancing operational efficiency.
Audiology Assistant
Mid State ENT
Gallatin, TN
07.2017 - 12.2024
- Assisted audiologists in conducting hearing assessments and interpreting results.
- Maintained patient records and scheduled appointments efficiently.
- Administered allergy testing and immunotherapy under physician supervision.
- Educated patients on allergy management and treatment plans.
- Conducted comprehensive insurance verifications to ensure accuracy and compliance with regulatory standards.
- Coordinated surgical schedules to optimize operating room utilization and reduce patient wait times.
- Managed precertification requests, ensuring compliance with insurance guidelines.
- Collaborated with healthcare providers to gather necessary documentation for authorizations.
- Managed electronic health records system to ensure accuracy and compliance with regulatory standards.
- Collaborated with medical staff to streamline communication and improve patient experience.
- Educated patients on treatment plans and preventive care measures effectively.
- Managed all nurse calls for both providers
- Managed multiple duties in one day
Team Lead
Tractor Supply Company
Gallatin, TN
05.2014 - 06.2017
- Led team to achieve operational excellence through effective workflow management and process improvements.
- Mentored and trained staff on best practices for inventory management and customer service excellence.
- Implemented safety protocols, enhancing workplace safety and compliance standards across the team.
- Coordinated daily operations, ensuring timely execution of tasks and optimal resource allocation.
- Trained new team members by relaying information on company procedures and safety requirements.
- Counted the money at the end of the time
- Keyholder, and alarm code holder
Skating Carhop
Sonic
Westmoreland, TN
10.2011 - 05.2014
- Delivered exceptional customer service by promptly taking orders and addressing inquiries.
- Operated food delivery equipment efficiently, ensuring timely service to customers.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with kitchen staff to coordinate order preparation and delivery for optimal efficiency.
- Trained new team members on operational procedures and customer service best practices.
- Counted money at the end of the shift
Education
Graduate Certificate - LPN
Tennessee College of Applied Technology
Hartsville, TN12-2016
High School Diploma -
Westmoreland High School
Westmoreland, TN05-2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Electronic medical records
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Gallatin Medical Partners
12.2024 - Current
Audiology Assistant
Mid State ENT
07.2017 - 12.2024
Team Lead
Tractor Supply Company
05.2014 - 06.2017
Skating Carhop
Sonic
10.2011 - 05.2014
Graduate Certificate - LPN
Tennessee College of Applied Technology
High School Diploma -
Westmoreland High School