Anna Betsa
Johnson City
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Kickback Jack's
Johnson City, TN
02.2024 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Assisted in training new staff on menu offerings and service standards.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to coordinate meal preparation and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist
The Pet Hospitals
Collierville, TN
11.2021 - 01.2024
- Trained new reception staff on procedures, promoting consistency in service delivery.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist
Super Cuts
Collierville, TN
08.2019 - 11.2021
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of reception area, enhancing overall guest experience.
- Assisted in inventory management, tracking supplies and placing orders as needed.
- Coordinated communication between clients and stylists, optimizing workflow efficiency.
- Processed payments accurately and managed cash register operations daily.
Education
High School Diploma -
Collierville High School
Collierville, TN03-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
Timeline
Server
Kickback Jack's
02.2024 - Current
Receptionist
The Pet Hospitals
11.2021 - 01.2024
Receptionist
Super Cuts
08.2019 - 11.2021
High School Diploma -
Collierville High School