Anna Davis
Niota
Overview
7
7
years of professional experience
Work History
Case Manager
Department of Child Safety
07.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Online Marketing Manager
Athens Aesthetics Spa
11.2023 - Current
- Managed pay-per-click advertising budgets to maximize return on investment and drive revenue growth.
- Streamlined marketing automation processes for increased efficiency and effectiveness in lead nurturing efforts.
- Developed engaging content for social media platforms, driving increased engagement and followership.
- Monitored competitor activity to stay ahead of industry trends while adjusting marketing approaches accordingly.
- Increased brand visibility by implementing strategic online marketing campaigns.
- Boosted website traffic through effective search engine optimization techniques.
Family Advocate
The Hope Center
03.2024 - 06.2024
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
Sales Representative
Walmart
09.2020 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Dominos
02.2020 - 09.2020
Sales Representative
Ingles
08.2019 - 02.2020
Sales Representative
McDonald's
08.2018 - 08.2019
Education
Bachelor Of Arts - Psychology
Tennessee Wesleyan University
Athens, TN05.2024
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Organization and multitasking
- Active listening
- Positive attitude
- Email and telephone etiquette
- Critical thinking
- Home visits and inspections
- Social work
Timeline
Case Manager
Department of Child Safety
07.2024 - Current
Family Advocate
The Hope Center
03.2024 - 06.2024
Online Marketing Manager
Athens Aesthetics Spa
11.2023 - Current
Sales Representative
Walmart
09.2020 - 01.2023
Sales Representative
Dominos
02.2020 - 09.2020
Sales Representative
Ingles
08.2019 - 02.2020
Sales Representative
McDonald's
08.2018 - 08.2019
Bachelor Of Arts - Psychology
Tennessee Wesleyan University