Anna Kelly
South Fulton
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
West Tennessee Healthcare
South Fulton
08.2023 - 05.2025
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Facilitated communication between patients, staff members, and third party payers.
- Applied HIPAA privacy and security regulations while handling patient information.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Answered phones promptly in a professional manner.
Bank Teller
Security Bank & Trust
Fulton
10.2021 - 08.2023
- Developed strong relationships with customers to ensure repeat business.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Assisted customers with basic technical issues related to digital banking platforms.
- Welcomed customers and offered pleasant service during entire transaction.
Education
High School Diploma -
South Fulton High School
South Fulton05-2019
Some College (No Degree) - Nursing
Dyersburg State Community College
Dyersburg, TNSkills
- Patient registration
- HIPAA compliance
- Customer service
- Communication skills
- Time management
- Phone and email etiquette
- Relationship building
Timeline
Patient Access Representative
West Tennessee Healthcare
08.2023 - 05.2025
Bank Teller
Security Bank & Trust
10.2021 - 08.2023
High School Diploma -
South Fulton High School
Some College (No Degree) - Nursing
Dyersburg State Community College
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