Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Thomas

Gallatin,TN

Summary

Seasoned Leasing Professional bringing proven skills in negotiating, preparing and finalizing contracts and agreements. Meticulous, well-organized and decisive. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills, Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

20
20
years of professional experience

Work History

Leasing Agent

Brookside Properties
03.2021 - Current
  • Performed background, reference and credit checks as part of screening process.
  • Conducted property tours to highlight features of properties.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Monitored advertising effectiveness by gathering information about market competition in local area.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Collected rent and tracked resident payments and information in computer system.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Customer Service Cashier

JCPenney
08.2017 - 03.2021
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.

Safety Coordinator/loss Prevention

Quickway Distribution
04.2003 - 07.2017
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Gathered information, prepared reports, and drafted correspondence related to cases.


  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Conducted investigations into incidents and reported on findings.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.

Education

Course Completion - Criminal Justice

Nashville State Community College
Nashville, TN
06.2001

High School Diploma -

Hendersonville High School
Hendersonville, TN
05.1973

Skills

  • Background Checks
  • Administrative Support
  • Contractual Obligations
  • Microsoft Office

Timeline

Leasing Agent

Brookside Properties
03.2021 - Current

Customer Service Cashier

JCPenney
08.2017 - 03.2021

Safety Coordinator/loss Prevention

Quickway Distribution
04.2003 - 07.2017

Course Completion - Criminal Justice

Nashville State Community College

High School Diploma -

Hendersonville High School
Anna Thomas