Proficient lead ophthalmic technician with a strong focus on training and mentoring staff. Experienced in implementing standardized protocols to improve data accuracy and reduce wait times, contributing to a streamlined patient experience.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technician
Tennessee Retina
Nashville, TN
09.2023 - Current
Conducted comprehensive patient pre-examinations, including visual acuity tests and ocular pressure measurements.
Maintained accurate patient records in electronic medical record systems to enhance workflow efficiency.
Educated patients on post-operative care and preventive eye health practices for improved outcomes.
Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Lead Ophthalmic Technician
Tennessee Retina
Nashville, TN
03.2025 - 11.2025
Trained and mentored junior staff on ophthalmic techniques and best practices.
Implemented standardized protocols for patient assessments, improving data accuracy.
Monitored inventory levels of ophthalmic supplies, ensuring adequate stock for procedures.
Reduced wait times by promptly preparing examination rooms, equipment, and necessary paperwork for each appointment.
Evaluated the performance of junior technicians, providing constructive feedback and strategies for improvement to enhance their skills and professional growth.
Coordinated equipment maintenance schedules to minimize downtime and enhance service delivery.
Optometric Technician
Pearle Vision
Clarksville, TN
05.2021 - 08.2023
Conducted preliminary eye exams, including visual acuity and refraction testing, ensuring patient comfort and accuracy.
Assisted optometrists during examinations, preparing diagnostic equipment and managing patient flow effectively.
Educated patients on eyewear options, lens types, and proper care techniques to enhance customer satisfaction.
Oversaw inventory management of optical supplies, optimizing stock levels and reducing waste through effective tracking methods.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Check and verify insurance eligibility.
Optometric Technician
Alaska Eyecare Centers
Anchorage, AK
09.2018 - 04.2020
Ensured compliance with health regulations and safety standards within the clinic, promoting a safe environment for staff and patients.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Education
Medical Office Administration - Health Care Administration
Martinsburg College
Martinsburg, WV
11-2022
Graduate Certificate - Healthcare
American Career College
CA
10-2007
Skills
Diagnostic testing
Patient care
Record keeping
Medical history documentation
Appointment scheduling
Medication administration
Patient engagement
Chart documentation
Timeline
Lead Ophthalmic Technician
Tennessee Retina
03.2025 - 11.2025
Ophthalmic Technician
Tennessee Retina
09.2023 - Current
Optometric Technician
Pearle Vision
05.2021 - 08.2023
Optometric Technician
Alaska Eyecare Centers
09.2018 - 04.2020
Medical Office Administration - Health Care Administration
Ophthalmic Technician at Miramar Eye Specialists Medical Group And Mednet TechnologiesOphthalmic Technician at Miramar Eye Specialists Medical Group And Mednet Technologies