Annabelle O'Neal
McMinnville,TN
Summary
My name is Annabelle O'Neal. I am Experienced restaurant employee with strong customer service, POS expertise, and team leadership. Skilled in managing busy shifts, resolving guest concerns, and processing payments accurately while keeping service efficient and organized. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Head Waitress
Collins River BBQ & Cafe
McMinnville, TN
05.2020 - Current
- Supervised floor service, coordinating servers, hosts, and kitchen communication for smooth meal flow.
- Trained new waitstaff on menu items, table standards, and customer service expectations.
- Managed guest issues promptly, resolving concerns with professional and courteous service.
- Monitored table sections, ensuring timely orders, drink refills, and accurate delivery.
- Maintained clean dining areas, restocked supplies, and upheld sanitation standards.
- Processed payments accurately through POS systems, balancing checks and cash transactions.
- Coordinated shift priorities with management to support busy service periods and special requests.
- Supervised server staff and simultaneously served personal section of tables.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Implemented systems for tracking reservations and managing waitlist effectively during busy periods.
- Bussed and reset tables to keep dining room and work areas clean.
Kitchen Prep Cook
Juicy's Wellness Cafe
McMinnville, TN
12.2024 - Current
- Prepared ingredients by washing, chopping, and portioning produce for daily café service.
- Followed food safety and sanitation procedures while maintaining clean prep surfaces and equipment.
- Assembled menu components to ensure efficient kitchen workflow.
- Restocked refrigerated, dry, and prep stations to keep ingredients organized and accessible.
- Used knives, cutting boards, and kitchen tools safely while completing routine prep tasks.
- Maintained consistent portioning and ingredient quality to support recipe standards.
- Adapted quickly to changing prep needs and supported efficient production during busy service periods.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Education
High School Diploma -
Warren County High School
McMinnville, TNHigh School Diploma -
Penn Foster High School
Scranton, PA06-2026
Skills
- POS systems
- Payment processing
- Order processing
- Operations support
- Computer proficiency
- Attention to detail
- Time management
- Organization
- Scheduling
- Efficient multitasking
- Team leadership
- Team collaboration
- Customer service
- Relationship building
- Active listener
- Following instructions
- Dependable and reliable
- Punctual and honest
- Flexible schedule
- Willingness to learn
- Quick-learning
- Collaboration skills
- Telephone etiquette
- Follow-up skills
- Organizational skills
- Office equipment proficiency
Certification
I am OSHA certified.
Timeline
Kitchen Prep Cook
Juicy's Wellness Cafe
12.2024 - Current
Head Waitress
Collins River BBQ & Cafe
05.2020 - Current
High School Diploma -
Warren County High School
High School Diploma -
Penn Foster High School