Anna Beth Caves
Memphis
Summary
Dynamic Store Manager with a proven track record at Rex Liquors, excelling in customer relations and cash management. Recognized for enhancing inventory strategies and boosting customer satisfaction through effective problem-solving and team training. Committed to optimizing operations and fostering a results-driven environment.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
14
14
years of professional experience
Work History
Store Manager
Rex Liquors
Memphis, TN
06.2024 - Current
- Assisted in daily operations by maintaining adherence to company policies and procedures.
- Reviewed sales data to recognize trends and adjusted merchandising approaches as needed.
- Helped coordinate staff schedules to support optimal coverage during busy periods.
- Supported inventory management, cash handling, and store opening and closing tasks.
Store Manager
Discount Wine & Liquor
Southaven, MS
10.2019 - 06.2024
- Resolved customer issues promptly, boosting satisfaction and fostering loyalty.
- Assisted with regular checks of inventory and cash handling processes to maintain accuracy and security.
- Supported development of inventory management strategies to balance stock levels and reduce waste.
- Executed point-of-sale opening and closing tasks efficiently.
Sales Associate
Discount Wine & Liquor
Southaven, MS
10.2016 - 10.2019
- Assisted customers with product choices and suggestions to improve shopping experience.
- Supported inventory management by monitoring stock levels for timely replenishment of popular products.
- Facilitated transaction processing using point-of-sale systems for efficient customer service.
- Organized sales floor layout and maintained cleanliness to enhance customer navigation.
Specialty Department Supervisor
The Home Depot Inc
Southaven, MS
08.2016 - 09.2019
- Monitored daily functions in specialty department to promote product availability and enhance customer satisfaction.
- Assisted in training team members on product knowledge, safety protocols, and excellence in customer service.
- Contributed to process enhancements that improved workflow efficiency and minimized operational delays.
- Evaluated inventory levels to uphold stock accuracy and reduce shrinkage in department.
Student Worker
The University of West Alabama
Livingston, AL
09.2012 - 05.2016
- Assisted with daily administrative duties to support department functions.
- Maintained precise records utilizing university databases and software tools.
- Provided assistance to students by addressing inquiries and resolving issues in a timely manner.
Residence Assistant
University of West Alabama
Livingston, AL
07.2013 - 05.2014
- Organized community events that boosted resident participation and cultivated a welcoming atmosphere.
- Supported resolution of resident disputes to encourage open communication and teamwork.
- Performed routine safety checks to align with university standards and uphold secure living conditions.
- Created educational materials for residents to improve understanding of campus resources and available support services.
Camp Counselor
Garaywa
Clinton, MS
06.2013 - 07.2015
- Organized interactive activities that fostered teamwork and enhanced social skills among campers.
- Supported a safe and nurturing environment for all participants.
- Assisted junior counselors in developing skills to boost team performance and morale.
- Collaborated with children of various ages and skill levels to ensure inclusivity.
- Served as a positive role model, showcasing leadership qualities and aligning with camp values.
Education
Master of Science -
University of Phoenix
Phoenix, AZ04.2022
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Outstanding communication skills
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
Timeline
Store Manager
Rex Liquors
06.2024 - Current
Store Manager
Discount Wine & Liquor
10.2019 - 06.2024
Sales Associate
Discount Wine & Liquor
10.2016 - 10.2019
Specialty Department Supervisor
The Home Depot Inc
08.2016 - 09.2019
Residence Assistant
University of West Alabama
07.2013 - 05.2014
Camp Counselor
Garaywa
06.2013 - 07.2015
Student Worker
The University of West Alabama
09.2012 - 05.2016
Master of Science -
University of Phoenix