Anna Grace Henkel
Franklin
Summary
Highly motivated professional with strong customer service experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude, focused on contributing to overall company success. Results-oriented, with a passion for building relationships and driving business growth. Strong work ethic, adaptable, and works well with others.
Overview
3
3
years of professional experience
Work History
Content Creator
Self
Franklin
11.2024 - 09.2025
- Developed comprehensive content strategies for social media platforms including Facebook, Twitter, and Instagram.
- Researched audience preferences to ensure content relevance and engagement.
- Created and managed social media content calendars in collaboration with marketing team.
- Edited and proofread articles for clarity and grammatical precision.
- Utilized SEO tools to enhance content visibility in search engines.
- Produced and edited video projects using Adobe Premiere Pro and After Effects to maximize viewer engagement.
- Sourced relevant multimedia elements to enrich digital storytelling.
- Monitored analytics regularly to refine content strategy based on performance.
Executive Assistant
23 Entertainment
Nashville
06.2024 - 08.2025
- Managed calendars and scheduled appointments for executive team members efficiently.
- Coordinated travel arrangements and itineraries for business trips to facilitate smooth operations.
- Prepared meeting agendas and presentation materials to support effective discussions.
- Communicated with clients and vendors to ensure operational continuity and satisfaction.
- Organized logistics and coordinated schedules for successful event planning.
- Conducted research to inform executives' decision-making processes effectively.
- Maintained confidential records related to executive operations to uphold company integrity.
- Monitored incoming emails, responding promptly to inquiries and requests.
Gymnastics Coach
Self
Brentwood
01.2023 - 08.2025
- Designed engaging gymnastics routines for diverse skill levels.
- Ensured safety by conducting thorough equipment checks.
- Developed customized lesson plans based on student abilities and progress.
- Demonstrated proper techniques to enhance understanding and performance.
- Provided constructive feedback to build student confidence and motivation.
- Coordinated practice schedules to maximize training efficiency.
- Communicated effectively with parents regarding student progress and needs.
- Adapted coaching methods to meet individual athlete requirements.
Pharmacy Intern
Walgreens
Franklin
05.2024 - 08.2024
- Assisted pharmacists in preparing and dispensing medications to patients.
- Conducted inventory management and restocked medication supplies regularly.
- Maintained accurate patient records and prescription documentation.
- Collaborated with pharmacy team to ensure compliance with safety protocols.
- Provided exceptional customer service during patient consultations and inquiries.
- Observed pharmacy technicians in the preparation of medications.
- Communicated with patients with compassion while keeping medical information private.
- Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
- Maintained records of controlled substances and monitored inventory levels.
- Entered patient's information into computer system and updated existing data.
Private Nanny
Kate Visbeen
Franklin
10.2023 - 06.2024
- Delivered attentive care and supervision for children during daily activities.
- Organized educational games and activities to enhance learning and development.
- Implemented daily routines, establishing structure and stability for children.
- Communicated effectively with parents regarding children's progress and needs.
- Took children on outings, including parks, library visits, and educational trips.
- Maintained a safe and nurturing environment within the home.
- Provided guidance to ensure children's safety in all situations.
- Managed household duties such as laundry, grocery shopping, and light housekeeping.
Education
Bachelor of Science - Business Administration
Middle Tennessee State University
Murfreesboro, TN04-2026
Bachelor of Science - Biomedical Sciences
USF
Tampa, FLSkills
- Customer service excellence
- Project coordination
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Information confidentiality
References
References available upon request.
Timeline
Content Creator
Self
11.2024 - 09.2025
Executive Assistant
23 Entertainment
06.2024 - 08.2025
Pharmacy Intern
Walgreens
05.2024 - 08.2024
Private Nanny
Kate Visbeen
10.2023 - 06.2024
Gymnastics Coach
Self
01.2023 - 08.2025
Bachelor of Science - Business Administration
Middle Tennessee State University
Bachelor of Science - Biomedical Sciences
USF
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