Anne Campbell

• Proved successful working within tight deadlines and a fast-paced environment.
• Coordinated and executed private business dining events, focusing on personalized service and attention to detail.
• Curated tailored wine and beverage recommendations to match client price and taste preferences.
• Established and nurtured long-term partnerships with clients to enhance business opportunities.
• Assigned tasks to team members to enhance workflow efficiency.

Worked as a limited contract representative or as a part of a larger business at the following local events and showcases:

• Dixon Gallery & Gardens Art on Fire event
• Dixon Gallery & Gardens Art on the rocks event
• Bacon and Bourbon Festival
• Brunchfest
• Zoo Rendevous
• Memphis Summer Cocktail Festival
• Generous Pour Summer Wine Event
• Wagyu & Wine

• Led training sessions focused on menu knowledge and effective customer engagement strategies for staff development.
• Assessed trainee progress and provided actionable feedback to foster improvement.
• Worked alongside management to revise training content, addressing specific needs of the team.
• Conducted immersive role-playing activities to simulate real-life service situations and improve staff performance.
• Provided training and support to new employees, contributing to stronger workforce capabilities and heightened productivity.

• Delivered exceptional customer service by promptly responding to guest inquiries and requests.
• Managed daily opening and closing tasks to maintain a welcoming environment for guests.
• Handled cash transactions and reconciled daily cash reports to maintain integrity.
• Curated menu recommendations aligned with guest preferences to elevate dining experiences.
• Coordinated dining service for several tables simultaneously, effectively managing time and resources under demanding conditions.
• Utilized POS system to streamline order placement, bill management, and complimentary item handling, ensuring smooth customer transactions.