Annie Rigg
La Vergne
Summary
Results-driven sales professional with 10+ years of experience in B2B/B2C sales, account management, and driving revenue growth. Proven ability to exceed sales targets, foster strong client relationships, and lead high-performing teams to achieve strategic business goals. Expertise in consultative selling, negotiations, and project management, with a deep understanding of market trends and customer needs. Seeking to leverage my skills in Account Management or Sales Leadership to contribute to a dynamic organization, driving business growth, and delivering outstanding client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Coach & Trainer, Global Sales Strategy & Planning
DELL TECHNOLOGIES
05.2024 - 06.2025
- Facilitated a 13-week new hire program, developing sales skills, product, services and tool knowledge.
- Fostered a positive, results driven culture, working closely with leadership to align on strategies.
- Developed and regularly updated training materials, assessments and role-plays, ensuring alignment with company goals and market trends to guide new hires through a successful onboarding process.
- Implemented and evaluated assessments and role-plays to track knowledge retention and skill development.
Sales Coach, Small-Medium Business
DELL TECHNOLOGIES
02.2022 - 05.2024
- Built relationships with leadership and provided ongoing coaching to sales reps, focusing on performance improvement and team success.
- Tailored training to team needs, introduced sales strategies, and ensured alignment with industry trends and business goals.
- Monitored sales performance, offered feedback, and collaborated with sales managers to align objectives and optimize results.
- Presented feedback on lead quality to ensure alignment with sales targets.
Inside Sales Representative, Small-Medium Business
DELL TECHNOLOGIES
01.2019 - 02.2022
- Exceeded quarterly sales quotas by an average of 113%, and consistently ranked a top performer.
- Identified potential clients via online research, events, referrals, and networking; conduct cold calling and email outreach to set appointments.
- Tailored solutions to meet client needs and align with their business model and technical requirements.
- Established and fostered client relationships from lead generation to closing; driving repeat business and identifying upsell/cross-sell opportunities.
- Managed all parts of the sales cycle from lead generation to closing, ensuring smooth transitions.
- Built and maintained CRM records, reports and opportunities used to accurately forecast and manage pipeline as well as sales performance and adjust strategies to meet quotas and KPIs.
- Fostered an in-depth product knowledge and stayed updated on industry trends through training and events.
Account Services, Vehicle Liquidation
FORD MOTOR CREDIT
01.2018 - 12.2018
- Provided best-in-class service to dealerships, providers and customers every time.
- Maintained up-to-date knowledge on ever changing policies and procedures.
- Answered and made closely monitored phone calls, assisting customers with all End of Lease processes.
Education
High School Diploma -
KEMPSVILLE HIGH SCHOOL
Virginia Beach, VA06-2009
Skills
- Sales process management
- Objection handling
- Sales strategy development
- Sales training
- Pipeline management
- Closing techniques
- Employee onboarding
- CRM proficiency
- Sales coaching
- Problem-solving
Timeline
Sales Coach & Trainer, Global Sales Strategy & Planning
DELL TECHNOLOGIES
05.2024 - 06.2025
Sales Coach, Small-Medium Business
DELL TECHNOLOGIES
02.2022 - 05.2024
Inside Sales Representative, Small-Medium Business
DELL TECHNOLOGIES
01.2019 - 02.2022
Account Services, Vehicle Liquidation
FORD MOTOR CREDIT
01.2018 - 12.2018
High School Diploma -
KEMPSVILLE HIGH SCHOOL
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