Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
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Annie Sullivan

Annie Sullivan

Nashville

Summary

Dedicated professional with 8 years of retail and customer service experience, complemented by 4 years in the commercial music program at Belmont University. Proven ability to enhance workplace environments through strong interpersonal skills and adaptability. Quick learner with a track record of successfully tackling new challenges. Committed to delivering exceptional service and fostering positive relationships.

Overview

8
8
years of professional experience

Work History

Merchandiser

Boot Barn Broadway
Nashville
09.2023 - Current
  • Organized merchandise displays to enhance customer engagement and visual appeal.
  • Monitored inventory levels and restocked products to ensure availability.
  • Implemented promotional signage to highlight sales and special offers effectively.
  • Analyzed sales trends to inform product placement and inventory decisions.
  • Assisted customers with product selection, providing knowledgeable recommendations.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Trained new staff on merchandising techniques and customer service best practices.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Performed regular price checks on select items throughout the store location.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Presented updated floor plans and design strategy to store management.

Head Cashier

Value Village
Brewster
07.2017 - 08.2022
  • Supervised cashier team and ensured compliance with cash handling procedures.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Resolved customer complaints promptly, fostering a positive store environment.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Ordered products efficiently to maintain optimal inventory levels.
  • Priced and checked in products efficiently to ensure accurate inventory management.

Education

Bachelor of Music - Commercial Voice & Songwriting

Belmont University
Nashville, TN
05-2024

Skills

  • Problem solving
  • Complaint resolution
  • Visual merchandising
  • Time management and planning
  • Written communication
  • Interpersonal skills
  • Multitasking abilities
  • Session vocalist
  • Songwriter/lyricist
  • Website design
  • Planning music releases
  • Sound gear setup
  • Recording technology
  • Basic understanding of Logic and Finale
  • Nashville Number charts
  • Music theory/aural skills

Affiliations

  • Gigs around Nashville

Plays both full band and acoustic duo 4 hour sets on Broadway (Fedora Lounge in Printers Alley, Tootsie's Orchid Lounge, Rippy's Honky Tonk)

  • Writer's Rounds hosted by Nashville Tour Stop, The Get Up, Foster Entertainment, Lucky Money Live

Locations played - Live Oak, The Cambria Hotel, The 1865 Club, Bassline Brewery, Big Jimmy's, The Stillery Midtown, Hard Rock Cafe, Phat Bites, The Rusty Nail

  • Student music director in 2020 for Spotlight Arts production of Footloose
  • Honored to be selected to sing The National Anthem at over 100 events throughout middle and high school
  • Has been in 13 musical productions
  • Winner of "Brewster's Got Talent" talent competition twice

Websites

References

References available upon request.

Timeline

Merchandiser

Boot Barn Broadway
09.2023 - Current

Head Cashier

Value Village
07.2017 - 08.2022

Bachelor of Music - Commercial Voice & Songwriting

Belmont University

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Annie Sullivan