Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anthony Maples Sr

Knoxville

Summary

Experienced Direct Support Professional and Senior Pastor with a proven track record in developing customized support strategies. Expertise in fostering collaboration among diverse teams to enhance service delivery. Committed to utilizing leadership capabilities to drive positive client outcomes and strengthen community involvement.

Overview

21
21
years of professional experience

Work History

Direct Support Professional

Tennessee Family Solutions
Smyrna
08.2023 - Current
  • Assisted individuals with daily living activities and personal care tasks.
  • Developed and maintained positive relationships with clients and their families.
  • Implemented individual support plans to ensure client needs were met.
  • Coordinated recreational activities to promote social engagement among clients.
  • Monitored client behavior and reported changes to the care team.
  • Provided transportation for clients to appointments and community events.
  • Administered medications according to prescribed schedules and guidelines.
  • Collaborated with multidisciplinary teams to enhance service delivery for clients.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Used approved crisis intervention techniques in emergency situations.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

Senior Pastor

True Believers Life Changing Church
Knoxville
01.2006 - Current
  • Led worship services and provided spiritual guidance to congregation members.
  • Developed sermon content and delivered messages that inspire faith and community.
  • Coordinated outreach programs to engage and support local community needs.
  • Oversaw church staff, fostering teamwork and promoting a positive work environment.
  • Conducted counseling sessions to support individuals in spiritual and personal challenges.
  • Organized church events, enhancing fellowship and building connections among members.
  • Managed church administration, ensuring smooth operations and effective communication.
  • Collaborated with community leaders to promote shared values and service initiatives.
  • Organized weekly worship services, sermons, and other special events.
  • Visited, counseled, and prayed with church members to provide pastoral care.
  • Lead team meetings to discuss upcoming projects and events.
  • Maintained records of baptisms, marriages, funerals, membership rolls.
  • Reached out to unchurched, new residents or inactive church members.
  • Conducted special services like baptisms, weddings, and funerals.
  • Resolved conflict between church members in a professional manner.
  • Guided church into new seasons of ministry through dynamic sermons and meaningful discussions.
  • Provided leadership development opportunities for emerging leaders within the church.
  • Wrote articles for church newsletters and bulletins.
  • Collaborated with local organizations to provide resources for the congregation.
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
  • Managed all aspects of ministry.
  • Prepared annual reports that tracked progress towards meeting established goals.
  • Assisted in recruiting new volunteers for various ministries within the church.
  • Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence.
  • Organized mission trips both domestically and abroad for church groups.
  • Brought attention to youth ministry contributions through congregational awareness initiatives.
  • Managed all office operations including staff hiring, training, scheduling, payroll.
  • Coordinated pastoral staff schedules, duties, and responsibilities.
  • Facilitated Bible study classes on a weekly basis for youth group members.
  • Created and maintained a budget for all church activities.
  • Assessed needs of congregation by conducting surveys or interviews.
  • Participated in regular continuing education programs related to ministry topics.
  • Worked with leadership committee to set annual church master calendar.

Direct Support Professional

Sertoma Center
Knoxville
06.2008 - 08.2023
  • Assisted individuals with daily living activities and personal care tasks.
  • Developed and maintained positive relationships with clients and their families.
  • Implemented individual support plans to ensure client needs were met.
  • Coordinated recreational activities to promote social engagement among clients.
  • Monitored client behavior and reported changes to the care team.
  • Provided transportation for clients to appointments and community events.
  • Administered medications according to prescribed schedules and guidelines.
  • Collaborated with multidisciplinary teams to enhance service delivery for clients.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.

Sales Manager

National Fitness Center
Knoxville
01.2005 - 03.2008
  • Managed daily sales operations and customer service initiatives at a regional fitness center.
  • Developed training programs for staff to enhance sales techniques and customer engagement.
  • Implemented promotional strategies to increase membership sign-ups and retention rates.
  • Analyzed market trends to identify growth opportunities within the fitness industry.
  • Collaborated with marketing teams to create effective advertising campaigns for new services.
  • Oversaw inventory management and ensured availability of fitness products and equipment.
  • Conducted regular performance evaluations to improve team productivity and morale.
  • Facilitated communication between departments to streamline operational processes and enhance service delivery.
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Performed sales consultations and educated clients on products and services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Created and presented monthly reports to management on sales performance.
  • Achieved company growth and brand development through market expansion and sales.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Implemented process changes to streamline sales department workflow.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Directed and coordinated products, services and sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Education

Organizational Leadership

Johnson University
Seymour, TN

Skills

  • Medication administration
  • Client support plans
  • Behavior monitoring
  • Crisis intervention
  • Mobility assistance
  • Community outreach

References

References available upon request.

Timeline

Direct Support Professional

Tennessee Family Solutions
08.2023 - Current

Direct Support Professional

Sertoma Center
06.2008 - 08.2023

Senior Pastor

True Believers Life Changing Church
01.2006 - Current

Sales Manager

National Fitness Center
01.2005 - 03.2008

Organizational Leadership

Johnson University
Anthony Maples Sr