Anthony Williams
Memphis
Summary
Results-oriented professional with extensive experience in quality assurance and auditing at Fedx Cumming. Demonstrated success in enhancing customer service and streamlining operations. Proficient in forklift operation and skilled in promoting team collaboration to ensure inventory accuracy and adherence to safety protocols.
Overview
22
22
years of professional experience
Work History
Fort Lift Operator
Fedx Cumming
Memphis
06.2024 - 05.2025
- Performed several quality assurance audits each year to identify recurring problem areas and collaborated with other teams to address issues
Line Stocker
Walmart
Memphis
07.2022 - 09.2023
- Established personal connections with customers, exceeding customer service expectations
- Streamlined inventory management to eliminate the need for stock replenishment
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
Dsp Driver
Amazon
Memphis
05.2019 - 09.2023
- Load and organize orders for delivery, complete route in a timely fashion
- Assist other drivers as needed
- Communicate any errors with route or orders and resolve issues
- Maintain a clean and organized van
- Follow customer delivery instructions accurately
- Track and record data on gas mileage and truck maintenance
- Ensure all packages are securely loaded and organized for efficient delivery
- Adhere to safety protocols and traffic laws while driving
- Provide excellent customer service during delivery process
Warehouse Leadman
AT&T
Memphis
11.2003 - 05.2019
- Assign work duties for the coordinators on the floor
- Supervise the assignments to completion
- Pick orders and audit those orders for customer expectations
- Assist with job assignments and completion of duties
- Manage inventory control and ensure accurate stock levels
- Implement safety protocols and ensure compliance with warehouse regulations
Education
business management -
University of memphis
memphis, tn05.2001
Skills
- Computer skills
- Forklift operation
- Auditing expertise
- Customer service
Timeline
Fort Lift Operator
Fedx Cumming
06.2024 - 05.2025
Line Stocker
Walmart
07.2022 - 09.2023
Dsp Driver
Amazon
05.2019 - 09.2023
Warehouse Leadman
AT&T
11.2003 - 05.2019
business management -
University of memphis
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