Antoinette Neal
Nashville
Summary
Seeking an internship in Human Resources where I can expand my knowledge in the business/ management industry, offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
The Parking Spot
2023.10 - Current
- Answer incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Perform data entry into computer systems to maintain accurate records of customer information.
Food Service Worker/ Cashier
Vanderbilt University
2023.09 - 2023.12
- Served patrons with food in a positive and friendly manner, while presenting food selections in a time efficient manner
- Obtained revenue, accepted payments and totaling charges
- Assisted in the preparation of food items according to recipes and instructions.
Store Associate
Chick-Fil-A
2023.01 - 2023.09
- Maintained responsibility for opening and closing operation, setup and breakdown of multiple systems and operations
- Maintained cleanliness and functionality of operational needs
- Assisted customers with product selection, pricing and availability.
Sales Rep
Illustrated Marketing
2022.10 - 2022.12
- Collaborated with cross-functional teams to ensure consistent brand messaging and marketing
- Conducted market research to identify target audiences and develop marketing plans accordingly
- Developed and maintained relationships with 20-30 existing clients to ensure customer satisfaction.
Production Management Intern
World Wide Technology
2022.05 - 2022.08
- Created and reviewed 10-15 excel reports per week for team analysis
- Maintained strong communication with client base about products, shipping dates, and quantity reports
- Organized and maintained production related documents, ensuring accuracy and completeness of information.
Education
Bachelor of Arts, Business Administration - Expected Graduation Date
Fisk University
Nashville, TN05.2025
Skills
- Software Skills
- Microsoft Office
- Critical Thinking and Problem Solving
- Computer & Typing Skills – 45 WPM
Activities
- Fisk University St. Louis Club, Treasurer, 09/01/20, 05/01/22
- Hope Prep Scholar Organization, General Member, 08/01/19, Present
- Steward Scholar Organization, General Member, 08/01/19, 05/01/21
- Outstanding Scholars and Leaders Award, Scholarship Recipient, 08/01/19, Present
- No Potential Left Behind (NPLB), 11/01/23, Present
Certification
Timeline
Front Desk Receptionist
The Parking Spot
2023.10 - Current
Food Service Worker/ Cashier
Vanderbilt University
2023.09 - 2023.12
Store Associate
Chick-Fil-A
2023.01 - 2023.09
Sales Rep
Illustrated Marketing
2022.10 - 2022.12
Production Management Intern
World Wide Technology
2022.05 - 2022.08
Bachelor of Arts, Business Administration - Expected Graduation Date
Fisk University
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