ANTOJERALD JAYARAJ
FOOD AND BEVERAGE EXECUTIVE
Kumbakonam
Summary
Knowledgeable food and beverage service staff with 7+ years' experience in casual and fine dining hospitality establishments seeking a position in the upscale hospitality industry. Comfortable in a fast-paced environment to provide quality service for patrons while effectively mentoring new staff.
Overview
8
8
years of professional experience
Work History
Sr F&B Executive
MGM Beach Resort
05.2024 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Scheduled employees for shifts and employee strengths.
Sr Guest Delight Service Leader
Kaldan Samudhra palace
02.2023 - 04.2024
- Oversaw operations in Multicuisine, Candlelight, and assisted in supervising the Multicuisine restaurant responsible for
- Prepared and delegated tasks based on work priority to team members
- Ensured proper preparation with existing items on the menu and created new items for menus
- Created and executed tasting panels of newly created items for executive management
- Created and executed buffets and VIP parties for up to 300 guests
- Provided proper training and follow-up to newly hired team members as well as the existing tenured team
- Balanced staffing levels appropriately according to demand fluctuations, optimizing labor costs without sacrificing service quality.
- Company Overview: Kaldan means an immortal palace in paradise, and as brand ambassadors, we create lifestyle and luxury experiences for our guests. This sprawling, palatial property embodies the very picture of eminence and nobility. Great Delight is the leader of the bash on the bay (fine dining resorts F&B service).
Team leader, F & B service
Tamil Table Fine dining restaurant
04.2022 - 01.2023
- I supervised 10 team members during two shifts
- Created and managed a schedule
- Company Overview: The best fine dining restaurant in Assagoa, Goa. Tamil authentic foods are eaten here, and cocktails are well known throughout India. It was started by Chef Karthik from Puducherry.
Team Leader, F & B Service Staff
Sterling Kodai Lake
09.2019 - 03.2022
- I supervised 22 team members during three shifts
- Created and managed schedules
- Oversaw operations in in-room dining, the Terrace Restaurant, and poolside service
- Assisted in supervising restaurants and in-room dining Responsible for banquet scheduling
- Prepared and delegated tasks based on priority to team members
- Ensured proper preparation with existing items on the menu and created new items for menus
- Created and executed tasting panels of newly created items for executive management
- Created and executed buffets and VIP parties for up to 300 guests
- Provided proper training and follow-up to newly hired team members as well as the existing tenured team
- Company Overview: Sterling Kodai Lake is a holiday lifestyle resort set near Kodaikanal Lake, India. Sterling is an independent, lyman-aged subsidia destinations spread across of Thomas Cook India Limited; Sterling has 35 resorts in 29
F & B Service Staff
Hotel Hyatt Regency
02.2018 - 08.2019
- Accurately recorded orders and coordinated with a team to serve food and beverages that exceed guests' expectations
- Solved any issues or complaints from the clientele, often thinking outside the box to solve any unusual problems
- Uncover member needs and recommend appropriate products or services
- Trained and supported new servers
- I worked in a management position, working with front-end employees and servicing customers when issues arose with the business
- Maintained service standards and followed all regulations while performing duties
- Company Overview: Hyatt Regency Chennai is a five-star luxury hotel located on Anna Salai at Teynampet in Chennai, India
Education
MBA - Hotel Management
Alagappa University
Karaikudi01-2022
BBA - General
Alagappa University
Karaikudi01-2016
Diploma in Ship Catering & Management - Hospitality
National Institute of Management & Science
Kumbakonam01-2016
Hospitality - undefined
NIMS International Institute of Management & Science
Kumbakonam, India01-2015
Skills
Courteous
Attentive
Dependability
High Energy
Positive Attitude
Problem Solving
Problem resolution
Executive support
Timeline
Sr F&B Executive
MGM Beach Resort
05.2024 - Current
Sr Guest Delight Service Leader
Kaldan Samudhra palace
02.2023 - 04.2024
Team leader, F & B service
Tamil Table Fine dining restaurant
04.2022 - 01.2023
Team Leader, F & B Service Staff
Sterling Kodai Lake
09.2019 - 03.2022
F & B Service Staff
Hotel Hyatt Regency
02.2018 - 08.2019
BBA - General
Alagappa University
Diploma in Ship Catering & Management - Hospitality
National Institute of Management & Science
Hospitality - undefined
NIMS International Institute of Management & Science
MBA - Hotel Management
Alagappa University
Websites, Portfolios, Profiles
www.linkedin.com/in/antojerald