Antonina (Tonya) Tolstaya
Louisville
Summary
Newly licensed AEMT interested in part-time and full time position. Flexible availability and willing to travel!
Overview
8
8
years of professional experience
Work History
Senior Universal Banker
First Horizon Bank
01.2018 - Current
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Balanced teller drawers and ATM cash.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Cross-sold credit cards, loans and other bank products.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed applications for new accounts.
- Assisted customers with banking needs and inquiries.
- Checked accounts for fraud and provided law enforcement with relevant details.
Education
Certificate - AEMT
Roane State Community College
Harriman, TN05-2024
GED -
Tennessee College of Applied Technology
Knoxville, TN02-2023
Skills
- NREMT AEMT Certification
- TN State License - AEMT
Languages
Russian
Native or Bilingual
Timeline
Senior Universal Banker
First Horizon Bank
01.2018 - Current
Certificate - AEMT
Roane State Community College
GED -
Tennessee College of Applied Technology
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