Summary
Overview
Work History
Education
Skills
Timeline
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Antwanique Hill

Memphis

Summary

Dynamic professional with experience as a Dispatcher at Quikrete, excelling in customer service and problem-solving. Proven ability to optimize delivery schedules and enhance communication, resulting in improved customer satisfaction. Skilled in data entry and record keeping, with a strong focus on teamwork and relationship building in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Dispatcher

Quikrete
08.2024 - 06.2025
  • Coordinated daily delivery schedules to optimize transportation routes and ensure timely product distribution.
  • Monitored incoming orders and inventory levels, facilitating efficient communication between dispatch and operations teams.
  • Utilized dispatch software to track shipments, enhancing visibility and improving response times for customer inquiries.
  • Engaged with customers to confirm delivery details, fostering strong relationships and enhancing customer satisfaction levels.
  • Maintained accurate records of dispatched loads, supporting inventory management and auditing processes within the facility.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Daycare Assistant

Creative Scholars
02.2022 - 2024
  • Assisted in implementing daily activity plans to promote child development and engagement.
  • Supported classroom management by maintaining a safe and nurturing environment for children.
  • Collaborated with lead teachers to observe and document child progress and behavior.
  • Helped prepare educational materials and resources for interactive learning sessions.
  • Monitored children's safety during outdoor play, ensuring adherence to safety protocols.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Education

Diploma -

Bluff City High School
Memphis, TN
05.2021

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time management
  • Problem-solving
  • Updating logs
  • Team collaboration
  • Record keeping
  • Critical thinker
  • Multitasking Abilities
  • Teamwork and collaboration
  • Creative thinking
  • Relationship building
  • Communication management

Timeline

Dispatcher

Quikrete
08.2024 - 06.2025

Daycare Assistant

Creative Scholars
02.2022 - 2024

Diploma -

Bluff City High School

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Antwanique Hill