Looking for a challenging role in a reputable Organization to utilize my experience and analytical skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends.
Overview
5
5
years of professional experience
Work History
Sanctions Screening:
Tata Consultancy Services
11.2022 - Current
Optimized sanctions screening processes, enhancing the organization's ability to mitigate potential risks associated with sanctioned Individuals, entities and vessels.
Investigate the SWIFT payments are screened by HOTSCAN application are stopped in a Queue.Payment or message would be stopped with the information provided in the SWIFT is a Potential or true match with sanctions list of regulatory bodies (OFAC, UK-HMT, JMOF,EU/UK, Internal List).
Investigating the SEPA, BACS payments are screened via SAFEWATCH Application.
Performing VENDOR SCREENING checks whenever our banks onboard the Vendors.
Performing CUSTOMER SCREENING checks against the sanctions screening list via FINSCAN/CISNET applications.
Hits will be dismissed based on additional searches via DOWJONES, WORLD CHECK, IHS Markit, ORBIS, PD SEARCH.
Potential true matches will be escalated to next level by creating a case via GCM, SAMH and TEAMROOM applications for further investigation.
Dealing with various types of live currency (Payments) cutoff's like, EUR, GBP, HVP, LVP, USD RUB, SEPA,BACS.
Handling live screening of INDIVIDUALS, ENTITIES, VESSELS within cutoff's by Passing the payment or escalating the payment for further level of Investigation
Senior Customer Service Associate Data
Teleperformance
05.2022 - 11.2022
Performing FIU remediation process for clients.
Supporting European regions by investigations the client accounts using various steps like KYC, CDD, EDD, RBI and FIU.
Dealing cases received from various teams like KYC, CDD, EDD, RBI, TM, COURT ORDER.
Doing investigation with Customer account, KYC, Adverse media, Online Search, PEP, Transactions occurred in the account.
Receiving SAR (Suspicious Activity Report) cases and investigating the transactions , Finally ON- BOARDING or OFF-BARDING THE CUSTOMERS.
Having experience with CARD NOT PRESENT , AUTHOURISED PUSH PAYMENT, MULE ACCOUNT Cases.
Checking for REDFLAGS, CUSTOMER IDENTIFICATIONS in payments with PRADO European Checking Search.
If no suspicious activity found ON-BOARDING the Customer, if suspicious activity found OFF-BOARDING the customer with SAR and WITHOUT SAR.
FRAUD AND CLAIMS OPERATIONS REPRESENTATIVE
Wells Fargo
01.2020 - 03.2022
Dealing with Debit cards Fraud payments like ( LOST, STOLEN, COUNTERFEIT CARD, FRIENDLY FRAUD.
Disputes are raised by customer on their account, have to investigate the Personal details , Transaction details and Notes given by Customer by finalizing that ,need to issue Final credit, Provisional Credit via DAT and HOGEN application .
Have to checks for Account not charged (ANC) and Merchant Issued Credit (MIC ) accounts, if no issues found need to deny the claim.
If any fraud occurred on payment have to raise for CHARGEBACK via VISA site and payment will be credited back to customers account and need to close the account.
Having experience with E-TRAN and VISA applications.
Deducting and adding fee to customers account.
Education
MBA - Accounting And Finance
Madras University
04.2001 -
Bachelor of Arts - B.COM (GENERAL)
Mahalakshmi Women's College of Arts And Science
Chenani
04.2001 -
High School Diploma -
R.V.N Higher Secondary School.
Chennai, India
04.2001 -
Skills
Time Management and Decision Making
Risk Mitigation
Research and Strategy
Quick Learner
Analyzing Data
Comfortable Working in a Project based /Client serving Model