Results-driven Business Analyst with 6.5 years of experience in analyzing business processes, identifying opportunities for improvement, and delivering data-driven solutions that enhance operational efficiency and drive business growth. Expertise in gathering and documenting requirements, conducting thorough analysis, and collaborating with cross-functional teams to design and implement effective business solutions. Proficient in utilizing data visualization tools, creating detailed reports, and performing cost-benefit analysis. Skilled in Agile methodologies, requirements management, and stakeholder engagement.
I possess in-depth knowledge of Agile
principles, values, and frameworks, particularly Scrum. I have a comprehensive
understanding of Scrum artifacts, ceremonies, and roles, and I excel in guiding
teams through the entire Agile development lifecycle.
● Analyze and document stakeholder needs and expectations.
● Develop process flow diagrams, use cases, and other visual models.
● Propose and document optimized business processes.
● Facilitate communication between business stakeholders and the project team.
● Collaborate with developers, testers, and other team members to ensure a common understanding of requirements.
● Resolve conflicts and ensure consensus among stakeholders
● Create use cases or user stories to describe system functionality from an end-user perspective.
● Collaborate with the testing team to develop test plans and test cases.
● Verify that the implemented solution meets the specified requirements.
● Support user acceptance testing (UAT) and address issues identified during testing.
● Manage stakeholder expectations and communication.
● Build and maintain strong relationships with stakeholders.
● Prioritize and select projects based on strategic goals and available resources.
● Develop project management plans and templates.
● Allocate and manage resources across projects. Optimize resource utilization.
● Monitor and audit project deliverables for quality.
● Implement continuous improvement processes.
● Hands on experience with various types of banking transactions.
● Handling Jira for various project
● Initiate and handle meeting with stakeholders for preparing BRD documents.
● Worked in Cross-Broder LEI (Legal entity Identifier) project.
● Worked in CBPR Project.
● Worked in IPDL, SWIFT Message MX to MT message Conversion Projects.
● Perform UAT before any change to be delivered to the clients.
● Test case, Use case and flow diagram for various projects.
● Developed and deployed interactive Power BI dashboards and reports to visualize key business metrics, enabling leadership to make data-driven decisions.
● Integrated data from multiple sources (SQL Server, Excel, and APIs) to create a unified reporting system.
● Implemented Python scripts within Power BI to execute custom data analysis tasks, including sentiment analysis, text mining, and predictive analytics for business intelligence reports.
● Utilized SQL to clean and transform data for use in Power BI reports, ensuring that data was accurate, complete, and consistent across various business departments.
● Built and managed Power BI data models, writing complex SQL queries to fetch, transform, and visualize data, including sales, financial, and customer data
● Directly managed a team of 8 business analysts and hardware engineers, this included their appraisal process as well.
● Closely work which the Sales team for Demo of the product and convincing the client on buying our product.
● Provide input to develop and modify the system to meet the business requirements and develop business specifications to support these modifications.
● Work on complete implementation of the product for each client based on the customization requested.● Perform UAT before any change to be delivered to the clients.
● Take a call on customizations/enhancements and decide the timelines to provided.
● Manage the helpdesk team for addressing the queries or concerns raised by the end users.
● Visit client places regularly to make sure that there are no gaps/misunderstanding, and all the concerns are met every now and then.
● Work with the CTO of the organization and the product head regarding the change in screens in both mobile application and web application.
● Attend regular one-to-one meetings with the CEO of the organization on the action points to be considered every month for the better performance and operations of the account.
● Plan and conduct sprint review and retrospective meetings and sprint planning for every sprint.
● Developed and implemented automated workflows using Power Automate, streamlining key business processes such as data entry, document approvals, and notifications.
● Integrated Power Automate with Power Apps to automate tasks triggered from custom apps, improving data processing and user experience.
Communication
Leadership
Elicitation
Coaching
Conflict resolution
Problem solving
Requirement Gathering
Product Backlog
Management
Stakeholder analysis
Costs benefit analysis
Business Requirement
Documents (BRD)
Functional Requirement
Documents (FRD)
Requirement
Traceability Matrix
(RTM)
User Acceptance Testing
(UAT)