April Edgin
Decaturville
Summary
Motivated receptionist skilled at meeting customer needs with expert medical support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Overview
22
22
years of professional experience
Work History
Clerk
Vise's Pharmacy
01.2018 - Current
- Assisted internal and external customers, independently handling numerous clerical tasks.
- Managed incoming communication with efficient distribution of mail, messages and files.
Administrator Assistant
Decatur County Government
01.2014 - 01.2017
- Supported meeting by organizing spaces, preparing documentation and completing meeting notes.
- Organized domestic and international travel including ground transportation, flights and accommodations.
- Handled communication between staff and customers, producing error-free correspondence and routing all mail.
- Assisted with projects, organizing physical and digital files for proper tracking and required record keeping.
- Secured reservations for client meetings at restaurants, clubs and other venues.
- Oversaw accurate accounts payable and receivable actions, distributing invoices, updating accounts and issuing payments.
- Organized and updated file systems, keeping records easily retrievable.
- Managed all incoming and outgoing mail, packages and faxes.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Developed solid relationships with staff, customers and vendors.
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
- Served customers by going above and beyond to offer exceptional support for all needs.
- Verified level of supplies and requested new inventory to meet service levels.
- Managed files and continuously updated and organized records.
Clerk/Receptionist
Complete Dental
Parsons, TN
01.2010 - 01.2011
- Facilitated patient check-in and check-out processes while coordinating future appointments.
- Organized patient records to adhere to HIPAA regulations.
- Assisted with payment plan processing and addressed incoming phone inquiries.
- Greeted patients upon arrival and provided farewells as they left.
Office Manager
Volunteer Home Care
01.2004 - 01.2010
- Supervised front office activities expertly, including accounts payable and receivable, reception and mail management.
- Improved employee performance by coordinating workflow and implementing performance incentives.
- Resolved employee performance problems by tracking down root causes and retraining or offering guidance through difficult situations.
- Completed advanced clerical tasks including account reconciliation and document management.
- Controlled office supplies including placing new orders, monitoring usage and coordinating regular restocking.
- Empowered employees to independently resolve problems and disputes.
- Motivated employees to continuously grow knowledge and enhance abilities.
Education
High School - undefined
Riverside High School
Parsons01.1997
Skills
- Personable
- File maintenance
- Paperwork management
- Decision making
- Administrative procedures
- Administrative functions
- Efficient
- Schedule coordination
- Task prioritization
- Detail oriented
- Administrative and clerical support
- Clerical experience
- Fast learner
- Time management
- Customer relations
- Stocking and replenishing
Timeline
Clerk
Vise's Pharmacy
01.2018 - Current
Administrator Assistant
Decatur County Government
01.2014 - 01.2017
Clerk/Receptionist
Complete Dental
01.2010 - 01.2011
Office Manager
Volunteer Home Care
01.2004 - 01.2010
High School - undefined
Riverside High School