April Mckinney
Smyrna
Summary
Experienced Licensed Practical Nurse with a 20-year background, including a 16-year tenure in addiction treatment. Committed to providing exceptional care, prioritizing the delivery of high-quality services. Demonstrated dedication to patient well-being through a strong drive and unwavering work ethic. Collaborated closely with Dr. Chapman Sledge, instilling the core value that 'THE NEEDS OF THE PATIENT COME FIRST,' guiding my ongoing commitment to serving others.
Overview
20
20
years of professional experience
Work History
Senior Clinical Health Guide Associate
Firsthand
01.2023 - 03.2025
- Collaborated closely with Nurse Practitioners to assess patient needs, develop treatment plans, and ensure the delivery of high-quality care.
- Coordinated referrals through insurance and other medical specialists.
- Performed office administrative duties such as answering phones, scheduling appointments, and managing patient inquiries, with continued follow ups.
- Developed strong relationships with patients and their families to provide compassionate support throughout their healthcare journey.
- Enhanced team collaboration through regular communication between departments contributing to a cohesive team focused on delivering exceptional patient care.
- Managed patient records, maintained accurate documentation, and ensured timely updates in compliance with healthcare regulations and confidentiality standards.
- Managed multiple dashboards daily, analyzing and acting on time-sensitive results to ensure timely and accurate decision-making.
LPN
Cumberland Heights Alcohol and Drug Treatment
02.2007 - 05.2023
- Implement/supervise plan of care for detoxification of patients while evaluating effectiveness of plan based on pertinent clinical findings
- Interprets/transcribes/implements physician orders according to established policies and procedures
- Administers/documents medications within scope
- Triage, admit and discharge patients according to physician orders, policies and procedures, consulting with RN staff as needed
- Works with patients individually to manage physical and mental health problems including teaching and demonstration of care
- Ensures a welcoming, safe and healing environment for each patient and family member throughout the continuum of care
- Maintains confidentiality of company and patient information at all times
- Reacts productively to change
Education
Licensed Practical Nurse -
Tennessee Technology Center At Nashville Tn
Nashville, TN05.2005
Skills
- Multi-tasking and prioritization
- Clinical Triage Skills
- Comprehensive Documentation
- Patient Care Procedures
- Adult First Aid/CPR/AED certified
- Conflict Resolution
- Collaborating With Physicians
- Family Education Facilitation
- Comprehensive Knowledge of Psychotropic Medications
- Empathetic and compassionate
- Proficient in Autonomous Task Management
- Venipuncture Proficiency
Timeline
Senior Clinical Health Guide Associate
Firsthand
01.2023 - 03.2025
LPN
Cumberland Heights Alcohol and Drug Treatment
02.2007 - 05.2023
Licensed Practical Nurse -
Tennessee Technology Center At Nashville Tn
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