Summary
Overview
Work History
Education
Skills
Timeline
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April Stewart

Kingsport

Summary

Chemical industry professional with strong expertise in operating and maintaining complex machinery. Known for ensuring safety and efficiency, adapting seamlessly to changing needs while collaborating effectively with team members. Skilled in process optimization, quality control, and troubleshooting. Reliable and results-driven, consistently achieving production goals and improving operational workflows.

Overview

18
18
years of professional experience

Work History

Chemical Operator

Eastman
04.2017 - Current
  • Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Stored, retrieved, mixed, and monitored chemicals used in production process.

Cleaner

Brock Services
08.2015 - 04.2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service Representative

Citi
10.2013 - 08.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Food City
04.2007 - 10.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Sullivan South High School
Kingsport, TN
2009

Skills

  • Batch processing techniques
  • Critical thinking aptitude
  • Continuous improvement mindset
  • Safety protocol
  • Chemical processing
  • Equipment inspection
  • Product sampling
  • Work order interpretation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Reliability
  • Training personnel

Timeline

Chemical Operator

Eastman
04.2017 - Current

Cleaner

Brock Services
08.2015 - 04.2017

Customer Service Representative

Citi
10.2013 - 08.2015

Cashier

Food City
04.2007 - 10.2013

High School Diploma -

Sullivan South High School

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April Stewart