April Stowe
Murfreesboro,TN
Summary
- To pursue a challenging position that will allow me to succeed in an environment of growth and excellence to meet personal and organizational goals.
- Over 30 years of work experience
- Experience working in state and federal government
- Skilled in business and industrial automated production management
Overview
31
31
years of professional experience
Work History
Warehouse Lead
Columbus McKinnon
07.2021 - Current
- Assist management with obtaining daily objectives by overseeing and executing the printing and assignment of over 300 pick lists consisting of an average of 500 lines.
- Provide daily direct support to all warehouse techs by answering questions and resolving issues to maintain efficient work flow.
- Create and interpret spreadsheets and tables to meet daily goals and deadlines.
- Oversee all processing and shipping of domestic and export orders.
- Investigate warehouse complaints and various warehouse issues.
- Monitor same day orders, request dates and special shipments to ensure deadlines are met.
- Train warehouse techs to become competent in all departments to include UPS, LTL, Export, Canada and Fastenal auditing and processing.
- Develop and implement lean practices such as reorganizing export staging and creating LTL pallet color coding.
- Create and explain SOPs for shipping and receiving departments.
- Collaborate daily with customer service to meet company goals.
Technical Support Supervisor
CTEL Communication
01.2014 - 07.2021
- Supervise 30 production floor associates.
- Train associates on product knowledge, providing technical support, closing sales and customer service.
- Monitor associates daily and conduct monthly evaluations.
- Create and maintain sales scripts and associate incentive programs.
- Oversee dispatch department evening associates as weekday on call supervisor.
Owner/Director
Little People Childcare
05.2005 - 01.2014
- Manage 2 teachers, 20 children and various contractors.
- Providing childcare and teaching daily year round preschool curriculum.
- Maintain facility to exceed all safety and sanitation compliance guidelines for state approval.
- Hiring, training and providing professional development opportunities to staff.
- Collaborating with parents and their child to instill and reinforce positive behavioral progression.
- Preparing and enforcing monthly and weekly budgets to ensure financial stability.
Litigation Supervisor
Nationwide Insurance
01.2001 - 05.2005
- Managing 5 high exposure adjusters in resolving executed lawsuits for high exposure claims.
- Monitoring negotiation settlements with attorneys and managing disbursement of client payments.
- Completing trial preparation and organizing best practices for client management.
Quality Inspector Lead
Bridgestone
02.1999 - 01.2001
- Inspecting tires to ensure quality control standards are met.
- Maintaining daily production goals.
- Training new 3rd shift quality inspectors.
- Monitoring quality trainee progress to assist in development.
Paralegal
Department of Treasury for State of Tennessee
02.1999 - 01.2001
- Investigating tort claims brought against state of TN entities.
- Preparing and filing affidavits and other legal documents to meet deadlines.
- Conducting interviews with all involved parties and witnesses.
- Determine whether state entity was negligent as per TN Code Annotated guidelines.
- Offer and resolve settlement when applicable.
Postal Clerk
United States Postal Service
05.1993 - 01.1997
- Certified to process mail on letter sorter, bundle sorter and flat sorter machines.
- Daily exceeding production goals by maintaining an above standard processing speed.
Education
.
Skills
- Proficient in Microsoft 365
- Typing Speed 65 wpm
- Proficient in CMBIS
- CPR and First Aid Certified
Timeline
Warehouse Lead
Columbus McKinnon
07.2021 - Current
Technical Support Supervisor
CTEL Communication
01.2014 - 07.2021
Owner/Director
Little People Childcare
05.2005 - 01.2014
Litigation Supervisor
Nationwide Insurance
01.2001 - 05.2005
Quality Inspector Lead
Bridgestone
02.1999 - 01.2001
Paralegal
Department of Treasury for State of Tennessee
02.1999 - 01.2001
Postal Clerk
United States Postal Service
05.1993 - 01.1997
.
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