Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Wilkinson

Memphis

Summary

Dynamic and dedicated professional with a strong background in customer service and material handling, notably at Amazon. Proven ability to enhance transaction efficiency and maintain high customer satisfaction. Skilled in cash handling and committed to reliability and professionalism, ensuring a welcoming environment and seamless operations.

Overview

5
5
years of professional experience

Work History

Cashier

Superlo Foods
05.2025 - Current

Achieved high customer satisfaction ratings through prompt and courteous service. Increased transaction efficiency by implementing improved checkout techniques. Contributed to team success by maintaining a well-organized and welcoming checkout environment.

Cashier

Dollar General Market
07.2024 - 12.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register operations, ensuring accuracy in handling payments.
  • Assisted customers with product inquiries and recommendations for enhanced service.
  • Maintained cleanliness and organization of checkout area to optimize workflow.

Material Handler

Amazon
06.2023 - 03.2024
  • Collaborated with team members to streamline sorting processes and enhance workflow efficiency.
  • Assisted in training new hires on operational procedures and equipment usage for improved performance.
  • Maintained cleanliness and organization of work areas to promote a safe working environment.
  • Contributed to inventory management efforts by tracking stock levels and reporting shortages promptly.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.

Material Handler

Fedex Express
01.2021 - 05.2023
  • Operated material handling equipment to ensure efficient movement of packages within the facility.
  • Loaded and unloaded freight from delivery vehicles, maintaining accurate documentation of shipments.
  • Followed safety protocols to minimize risks and ensure compliance with company standards.
  • Inspected incoming and outgoing packages for damage or discrepancies, ensuring quality control.

Education

High School Diploma -

White Station High
Memphis, TN
05-2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Product restocking
  • Refunds and exchanges
  • Cash drawer balancing
  • POS system operations
  • ID verification

Timeline

Cashier

Superlo Foods
05.2025 - Current

Cashier

Dollar General Market
07.2024 - 12.2025

Material Handler

Amazon
06.2023 - 03.2024

Material Handler

Fedex Express
01.2021 - 05.2023

High School Diploma -

White Station High
April Wilkinson