Araceli Castro Hernandez
5046 Mount Zion Rd
Summary
Flexible hard worker ready to learn and contribute to team success.
Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work History
Paralegal
Cina Of Nashville
Nashville
10.2013 - 11.2021
- Prepared legal documents and filings for various cases.
- Conducted legal research to support case strategies and arguments.
- Organized case files and maintained accurate records for attorneys.
- Assisted attorneys in trial preparation and courtroom procedures.
- Drafted correspondence and communicated with clients and opposing counsel.
- Reviewed and summarized legal briefs and case law for attorney reference.
- Managed scheduling of depositions, meetings, and court dates for cases.
- Collaborated with team members on case-related tasks and projects.
- Provided administrative support such as answering phones or scheduling appointments.
- Maintained client files according to established protocols.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Drafted correspondence to clients and other attorneys.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized client calendars, prepared mailings and handled high call volumes.
- Interviewed clients and obtained vital case information to support associates.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Advised clients on procedural matters related to their cases.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Entered data into and managed litigation databases and Excel spreadsheets.
- Created spreadsheets to track case information and deadlines.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Interpreted various types of legal documents including contracts and agreements.
Receptionist
Cina Of Nashville
Nashville
05.2014 - 10.2016
- Greeted and assisted clients upon arrival, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments for clients, coordinating availability with service providers.
- Maintained organized reception area, ensuring cleanliness and accessibility of materials.
- Processed client intake forms, verifying information for accuracy and completeness.
- Collaborated with team members to streamline front desk operations and workflows.
- Handled incoming and outgoing mail, distributing correspondence as necessary.
- Assisted in managing office supplies inventory, placing orders when stock was low.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Tennessee College of Applied Technology
Nashville, TNSkills
- Prepare legal documents
- Client communication
- Office administration
- Customer service
- Appointment scheduling
- Problem solving
- Conflict resolution
- Data entry
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
Cina Of Nashville
05.2014 - 10.2016
Paralegal
Cina Of Nashville
10.2013 - 11.2021
Tennessee College of Applied Technology