Dynamic and dedicated professional with strong teamwork and customer relations skills, honed at the YMCA. Proven ability to enhance program delivery and participant engagement while ensuring safety and compliance. Recognized for effective crisis management and leadership in training new staff, contributing to a positive community environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teen Center Staff
YMCA
05.2024 - 08.2025
Assisted in daily operations, ensuring seamless program delivery and participant engagement.
Facilitated activities for diverse groups, promoting teamwork and inclusivity among participants.
Supported event planning by coordinating logistics and managing supplies effectively.
Trained new staff on operational procedures, enhancing team efficiency and service quality.
Monitored facility cleanliness and safety standards, ensuring compliance with organizational policies.
Engaged with community members to promote programs, fostering positive relationships and participation.
Maintained accurate records of program attendance and participant feedback for continuous improvement.
Established positive relationships with customers and other staff members.
Lifeguard
YMCA
06.2022 - 06.2024
Monitored pool activities to ensure safety and compliance with regulations.
Provided immediate response to emergency situations, applying first aid and CPR techniques.
Educated patrons on pool rules and safety measures, fostering a secure environment.
Conducted routine inspections of pool facilities and equipment to maintain operational standards.
Collaborated with team members to execute effective rescue strategies during drills and real incidents.
Assisted in training new lifeguards on safety protocols and emergency procedures.
Implemented preventative measures to minimize risk and enhance overall patron safety experience.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Retail Sales Associate
Zumiez
05.2021 - 06.2022
Assisted customers with product selection and inquiries to enhance shopping experience
Processed transactions efficiently using point-of-sale systems to ensure accurate sales records
Maintained organized merchandise displays to improve visual appeal and accessibility
Collaborated with team members to meet daily sales targets and improve customer service
Trained new associates on store policies, procedures, and customer engagement techniques
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Lifeguard
Gordon Jewish Community Center
05.2019 - 10.2019
Maintained accurate records of incidents, ensuring proper documentation for management review.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Collaborated with team members to execute effective rescue strategies during drills and real incidents.
Monitored pool activities to ensure safety and compliance with regulations.
Sampled pool water to check chemical levels prior to starting swimming instruction.