Areli Aguilar
Chattanooga
Summary
Motivated bilingual that is determined to execute tasks. Efficient work ethic to ensure all work is completed in a timely manner. Dynamic Account Manager offering expertise in building partnerships and retaining accounts. Collaborative and strategic with robust background in customer relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
Reliance Partners
09.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Handling 100 Accounts ranging from premiums of $50,000 up to $100,00.
- Handle phone call volume for insureds.
- Utilized Applied Epic to document everything.
Certified Clinical Medical Assistant
UNIVERSITY OF DIABETES & ENDOCRINE CONSULTANTS
06.2018 - 09.2022
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Certified Clinical Medical Assistant
CARING CHOICE WOMEN'S CENTER
11.2017 - 06.2018
- Assist providers with in office procedures such as Colonoscopy, Circumcisions, Annual wellness, IUD insertions/removals, Nexplanon insertions/removals, Administrating Depo Provera/ Influenza/ TDAP/Rhogam injections.
- ● Greeted, logged in, and scheduled patient appointments.
Certified Nurse Aide
SODDY DAISY HEALTH CARE CENTER
03.2016 - 11.2017
- Improved patient comfort by providing compassionate and attentive care.
- Assisted nursing staff with daily tasks for increased efficiency in patient care.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Monitored vital signs and reported changes to nurses for timely intervention.
- ● Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- ● Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
- ● Assist residents in the provision of patient care or any needed daily activity.
Education
High School Diploma -
Hixson High School
Hixson, TNSkills
- ● Proficient in Athena EMR and eClinicalWorks EMR
- ● Bilingual - Fluent in Spanish and English
- ● Patient Preparation and Assistance
- ● Advanced MS Office Suite Knowledge
- ● Ease with Computers and Technology
- ● Writing and Verbal Communication
- ● Performing EKG's
- ● Experience handling and submittingPrior Authorization
- ● Multitasker
- ● Time Management
- ● Organizational Skills
- Microsoft Excel
- Applied Epic
Certification
- Property and Casualty License (TN)
● Certified Nurse Aid Certified in CPR (Active) and AED (Active).
● Fibroscan certified (Active)
● Phlebotomy certified (Active)
Timeline
Account Manager
Reliance Partners
09.2022 - Current
Certified Clinical Medical Assistant
UNIVERSITY OF DIABETES & ENDOCRINE CONSULTANTS
06.2018 - 09.2022
Certified Clinical Medical Assistant
CARING CHOICE WOMEN'S CENTER
11.2017 - 06.2018
Certified Nurse Aide
SODDY DAISY HEALTH CARE CENTER
03.2016 - 11.2017
High School Diploma -
Hixson High School
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