Ariel Patterson
Murfreesboro
Summary
Dynamic and dedicated professional with extensive experience in customer service at El Rancho Cantú. Proven ability to enhance customer satisfaction through strong multitasking and effective team collaboration. Recognized for building support with guests and maintaining high service standards, ensuring a welcoming environment and timely service during peak hours.
Overview
5
5
years of professional experience
Work History
Waitress
El Rancho Cantú
05.2023 - Current
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Press Operator
Graphic Packaging International
05.2022 - 05.2023
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Promptly removed completed loads from press.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
Waitress/Chef
Evins Mill
03.2020 - 04.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor’s - Fashion Design
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Dekalb County High School
Smithville, TN05.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Customer understanding
Languages
Spanish
Limited Working
Timeline
Waitress
El Rancho Cantú
05.2023 - Current
Press Operator
Graphic Packaging International
05.2022 - 05.2023
Waitress/Chef
Evins Mill
03.2020 - 04.2022
Bachelor’s - Fashion Design
Middle Tennessee State University
High School Diploma -
Dekalb County High School
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