Detail-oriented Patient Access Coordinator with strong skills in HIPAA compliance and insurance verification. Committed to enhancing patient experiences through effective communication and organization.
Work History
Patient Access Coordinator
1 Year 2 Months
Methodist Le Bonheur Healthcar | 06.2025 - Current
Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
Coordinated insurance verification, facilitating seamless patient access and minimizing delays in care delivery.
Assisted patients with scheduling appointments, enhancing overall customer experience through effective communication.
Utilized electronic health record systems to maintain up-to-date patient information and streamline workflows.
Security Officer
2 Years 5 Months
Imperial Security Inc. | 03.2024 - Current
Monitored premises to prevent security breaches and ensure safety of personnel.
Conducted regular patrols to identify and address potential hazards promptly.
Collaborated with law enforcement during incidents, providing detailed reports and documentation.
Implemented security protocols to enhance operational efficiency and reduce response times.
PBX Operator
1 Year 1 Month
Methodist Le Bonheur Hospital | 05.2024 - 06.2025
Operated multi-line telephone system to manage incoming and outgoing calls efficiently.
Assisted patients and staff by providing accurate information regarding hospital services.
Maintained comprehensive call logs to ensure effective communication within departments.
Collaborated with medical staff to prioritize urgent calls and facilitate timely responses.