Statistical programming (Libraries)
ARSHIYA Mohamed Salam
Data Analyst
Chennai
Summary
Aspiring Data Analyst with hands-on experience in Support Operations and HR Administration, currently completing a Data Analytics program with a focus on SQL, Python, Power BI, and data visualization. Proficient in developing dashboards, conducting data analysis, and presenting insights to stakeholders. Eager to leverage analytical and business skills to contribute effectively as a Data Analyst at Hitachi.
Overview
6
6
years of professional experience
3
3
Languages
Work History
HR Recruiter
Bluechiptechnologies
09.2024 - 11.2025
- Collaborated with hiring managers to define job requirements and streamline processes.
- Managed full-cycle recruiting processes, ensuring alignment with organizational standards and enhancing employee satisfaction.
- Screened résumés and conducted initial interviews, utilizing analytical skills to assess candidate fit.
Executive
Hexaware Technologies
07.2022 - 02.2023
- Elevated customer service standards through the introduction of data-driven training programs.
- Handled problematic customers and assisted staff, ensuring data accuracy in service delivery.
Customer Service Representative
Allsec Technologies
01.2020 - 11.2021
- Resolved customer inquiries through effective communication, utilizing data to inform solutions.
- Managed escalated issues and implemented solutions in line with company policies.
- Utilized CRM software to track interactions, ensuring data consistency and follow-up on customer requests.
Education
MBA - HRM
Annamalai University
Chennai, India 04.2001 -
BBA - Business Administration And Management
Marudhar Kesari Jain College For Women
Vaniyambadi,Tirupattur 04.2001 -
High School Diploma -
CSI Girls Matriculation Higher Secondary School
Tirupattur 04.2001 -
GED -
Al Ameen Matriculation Higher Secondary School- SSLC
Tirupattur, India 04.2001 -
Skills
- SQL
- Data visualization and presentations
- Python programming
- ETL processes
- Data validation
- Report preparation
- Excel functions
- Power BI
- Data analysis
- Data modeling
- Statistical analysis
- Data mining
- Data storytelling
- Reporting tools
Software
Business intelligence (BI tools)
Database & Querying (Essential)
Spreadsheets & Basic Modeling
Workflow & Version Control (Git/GitHub)
Cloud & Data warehousing (GCP)
Timeline
HR Recruiter
Bluechiptechnologies
09.2024 - 11.2025
Executive
Hexaware Technologies
07.2022 - 02.2023
Customer Service Representative
Allsec Technologies
01.2020 - 11.2021
MBA - HRM
Annamalai University
04.2001 -
BBA - Business Administration And Management
Marudhar Kesari Jain College For Women
04.2001 -
High School Diploma -
CSI Girls Matriculation Higher Secondary School
04.2001 -
GED -
Al Ameen Matriculation Higher Secondary School- SSLC
04.2001 -