Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Customer Service
HOME DEPOT
05.2023 - Current
Process of returns and transactions
Answer customer’s calls.
Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings.
Paint Associate
LOWES
01.2023 - 03.2023
Pricing of merchandise
Mix paint colors.
Alerted customers of department promotions and sales to increase overall departmental sales.
Cashier/Customer Service
LOWES
03.2020 - 08.2022
Customer service
Manage transactions
Stock, bag, and box products and packages.
Cashier
Kroger
08.2017 - 12.2017
Manage transactions
Issue receipts, refunds, or exchanges.
Cashier
McDonald’s
03.2016 - 06.2017
Manage transactions
Collect payments whether in cash or credit.
Education
Certified Clinical Medical Assistant
Southwest Tennessee Community College
Memphis
06.2024
Bachelor's of Science - Biology
Jackson State University
Jackson, MS
07.2022
Skills
Computer proficiency
Problem-solving
Teamwork Collaboration
Competitive work ethic
Customer service excellence
Awards Memberships
Dean’s List: Spring 2020
Student Trainer
JSU Blue Ambassador
Football recruitment staff
Over 200 community service hours
Timeline
Customer Service
HOME DEPOT
05.2023 - Current
Paint Associate
LOWES
01.2023 - 03.2023
Cashier/Customer Service
LOWES
03.2020 - 08.2022
Cashier
Kroger
08.2017 - 12.2017
Cashier
McDonald’s
03.2016 - 06.2017
Certified Clinical Medical Assistant
Southwest Tennessee Community College
Bachelor's of Science - Biology
Jackson State University
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SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot