Arthi Rangaraj

Client:

1. Atul Limited

Responsibilities:

• Analyzed customer requirements and designed comprehensive solution that met their business needs
• Prepared As-IS Document, TO-Be Document, DS140 Design Specification Document
• Handled full cycle implementation of Oracle Engagement Cloud for 10 Business Units with 13 subsidiaries
• Configured basic Organization setups, Territories, Products, Users and Roles
• Worked in development of custom objects, scripts, workflows and layouts
• Assisted users to create test cases, use cases and assist with testing in UAT
• Handled End to End data conversion
• Handling Post production support responsibilities in recognizing and troubleshooting issues
• Work with Oracle support for product related issues and bug
• Development of CRM Reports & Dashboard

Clients:

1. Atul Limited, Gujarat

2. Nshama, Dubai

3. Cholamandalam, Chennai

4. NSIL, Bangalore

5. Sharjah Municipality RTA, Sharjah

Responsibilities:

• Conducted sessions with stakeholders to identify business requirements and develop detailed specifications
• Partnered with business users to gather all requirements to formulate business specifications and translated those into business functionality
• Communicating effectively with upper management, developers and users on business requirements Gap Analysis
• Acting as liaison between business users, customer, subject matter experts, project managers, and technical team members

• Making effective contribution to teaching and learning in their discipline, modelling teamwork and flexibility to ensure pedagogical and commercial success
• Preparing high quality subject delivery and learning support materials using any web-based platforms, electronic library information systems and other teaching & learning systems developed for use in University
• Participating in development opportunities to improve research and supervision skills
• Participating in research projects and research teams (wherever appropriate)