A Position in the reputed Industry where my past and varied experience would be fully utilized and to make a significant contribution to the success of my Organization
Overview
4
4
years of professional experience
Work History
2 year year experience in Infinx health (Feb 2019-Dec 2020)
Senior AR Caller
AGS Health PVT.Ltd
12.2020 - 07.2022
Researched billing errors and discrepancies to initiate corrective action.
Analyzed Aged AR to identify trends and cascaced updates on new trend to team to close the old aging buckets.
Utilized excellent analytical and problem-solving skills to quickly and accurately assess WC and Auto insurance claims.
Quality Assurance Analyst
Lapiz Digital Services
07.2022 - 09.2023
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Determined quality department standards, practices, and procedures.
Applied coaching techniques and tools to support OPS team members in improving performance and Qulaity.
Quality Analyst
Qway Tecnologies Pvt.ltd
12.2023 - Current
Developed and maintained quality assurance procedure documentation.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Analyzed quality and performance data to support operational decision-making.
Created and revised procedures, checklists and job aids to reduce errors.
Recommended changes and corrections on process for increased productivity and Quality
Determined root cause of process quality errors and recommended long-term solutions.
Education
Diploma in Occupational Safety And Health - Fire Prevention And Safety Technology
NIST INSTITUTE PVT LTD
Chennai, India
09.2019
Diploma - Airport And Airline Management
PTC AVAIATION
Chennai, India
10.2017
No Degree - 12th
Sri Venkateshwara Matric Higher Secondary School
Chennai, India
03.2017
No Degree - 10 Th
Sri Venkateshwara Matric Higher Secondary School
Chennai, India
03.2015
Skills
Good Knowledge on Computer Operations
Ability to think critically and analyse situations
Leadership Qualities and a good team player
Adaptable to different work conditions
Interpersonal Skills
Multitasking Abilities
Team Management
Personal Qualifications
Advance Diploma In Cabin crew Management, Ptc Aviation Academy, 2017
Advance Diploma In International Air Travel Management, 2017
Advance Diploma in Airport and Airline management, 2017
NEBOSH, NIST INSTITUTE PVT.LTD, 2019
IOSH, 2019
Lookingtojoin
Looking forward to join your Organization at the earliest and provide my best highest standards of service in the Reputed Industry.
Hobbies and Interests
Travelling and Exploring
Music
Creative activities
Languages
Tamil
Upper intermediate (B2)
English
Advanced (C1)
Telugu
Intermediate (B1)
Software
Epic
Dr chrono
Imagine
GPMS
Timeline
Quality Analyst
Qway Tecnologies Pvt.ltd
12.2023 - Current
Quality Assurance Analyst
Lapiz Digital Services
07.2022 - 09.2023
Senior AR Caller
AGS Health PVT.Ltd
12.2020 - 07.2022
Diploma in Occupational Safety And Health - Fire Prevention And Safety Technology