Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arunkumar K

Manager Operations
Sivaganga

Summary

Dynamic operations leader with a proven track record in Hospital industry, enhancing efficiency through innovative training programs and cross-functional team coordination. Skilled in problem-solving and resource management, I successfully streamlined workflows, resulting in improved service delivery and increased revenue growth. Committed to fostering organizational development and team performance.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Cluster Head Operations

DR SKS Memorial Eye Hospital Pvt Ltd
06.2024 - Current
  • Oversaw daily operations, ensuring alignment with organizational goals and operational efficiency across multiple departments.
  • Handling the team size of 60 nos and 6 Doctors
  • Developed and implemented training programs for new staff members, enhancing team performance and service delivery standards.
  • Monitored compliance with safety and quality regulations, conducting regular audits to maintain high operational standards.
  • Streamlined workflow processes by analyzing existing systems, identifying areas for improvement, and applying best practices in resource management.
  • Oversaw budget management and resource allocation , ensuring alignment with organizational goals and fiscal responsibility.
  • Led cross-functional teams to develop and implement strategic business plans, enhancing overall operational efficiency and market reach.
  • Conducted regular performance assessments of team members, providing constructive feedback and fostering professional development through targeted training programs.
  • Maximized revenue growth with strategic planning, market analysis, and targeted marketing campaigns.

Administrative Manager

GTN Group
01.2018 - 11.2022
  • Managed daily administrative operations, ensuring efficient workflow and effective communication across departments.
  • Developed and implemented office policies and procedures, enhancing overall organizational effectiveness.
  • Oversaw scheduling of meetings and events, coordinating with all departments to ensure smooth execution and resource allocation.
  • Maintained financial records, prepared budgets, and monitored expenditures to support fiscal responsibility within the organization.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Coordinated office events, seminars and meetings for staff and clients.

Front Office Manager

NG Hospital
07.2016 - 10.2017
  • Managed daily front office operations, ensuring seamless Patient registration process and Doctors assign while maintaining high levels of customer satisfaction.
  • Supervised and trained front desk staff, fostering a collaborative environment that enhanced team performance and service delivery.
  • Implemented efficient scheduling systems for staff shifts, optimizing coverage to meet peak demand periods while balancing labor costs.
  • Monitored inventory levels of office supplies and amenities, coordinating timely reorders to prevent shortages and enhance guest experience.
  • Addressed patient inquiries and complaints promptly, utilizing effective problem-solving skills to resolve issues and uphold hospital standards.
  • Conducted regular audits of front office procedures, identifying areas for improvement that led to enhanced operational efficiency and patient satisfaction scores.
  • Managed daily room inventory to maximize occupancy rates and revenue generation.

Assistant Manager of Operations

Vasan Health Care Pvt Ltd
06.2010 - 05.2016
  • Led cross-functional teams to streamline operational workflows and enhance service delivery efficiency.
  • Implemented process improvements that reduced turnaround times for key operational tasks, resulting in increased customer satisfaction.
  • Trained and mentored new staff on standard operating procedures and best practices to ensure consistency in operations.
  • Coordinated With Marketing Executives for Camp activities.
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Collaborated with cross-functional teams to improve communication and facilitate smooth operational transitions.
  • Developed training programs for staff on new tools and systems, contributing to enhanced operational capabilities.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.

Education

Bachelor of Science - Computer Science

J.J College of Arts And Science
Pudukkottai, India
04.2001 -

MBA - Human Resources Management And Marketing

Tamil Nadu College of Engineering
Coimbatore, India
04.2001 -

Skills

    Innovation and creativity

    Organizational development

    Human resources management

    Cross-functional team coordination

    Operations management

    Problem-solving

    Time management

    Multitasking

    Teamwork and coordination

    Decision-making

Timeline

Cluster Head Operations

DR SKS Memorial Eye Hospital Pvt Ltd
06.2024 - Current

Administrative Manager

GTN Group
01.2018 - 11.2022

Front Office Manager

NG Hospital
07.2016 - 10.2017

Assistant Manager of Operations

Vasan Health Care Pvt Ltd
06.2010 - 05.2016

Bachelor of Science - Computer Science

J.J College of Arts And Science
04.2001 -

MBA - Human Resources Management And Marketing

Tamil Nadu College of Engineering
04.2001 -

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Arunkumar KManager Operations