Arunkumar T
Chennai,TN
Summary
Mid-level Business Intelligence Analyst with 8+ years of experience performing business analysis and analyzing business objectives. Results-oriented professional recognized by peers for effective creative thinking and teamwork skills. Looking to apply experience with Data Analysis and Business Intelligence Analysis in the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Extended Service Business Analyst
Ford Motor Private Limited
04.2020 - Current
- Automated reporting processes , improving data accessibility and enhancing decision-making capabilities.
- Extracted meaningful insights, contributing to data-driven decision-making processes
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Ensured alignment between business objectives and technology solutions.
- Utilized advanced analytics tools , such as Advance Excel, SQL, and Power BI, Tableau, Qlik Sense to analyze large datasets related to sales, production, and customer feedback.
- Extracted meaningful insights, contributing to data-driven decision-making processes.
- Designed and implemented business intelligence dashboards , providing real-time visibility into key performance indicators (KPIs) for senior management.
- Collaborated with cross-functional teams to implement new technologies and process changes.
- Assisted in financial planning activities, supporting overall business strategy .
- Effectively communicated complex technical information to non-technical stakeholders, fostering collaboration and understanding.
- Led and Developed (Power BI) for North America Market Claims dashboard reducing TAT from 2.5 days to 2 days which resulted high dealer satisfaction.
- Developed Alteryx flow for fetching data from RPA folder and Transform and loading in to BI application.
- Developed a dashboard (Qlik Sense) for NA and IMG Market claims single dashboard for addressing over all KPI, which helps to eliminate waste by 2 man-hours per day
- Developed Power Automate flow to run a Alteryx work flow, Fetching data from Sharepoint, Email Triggering, status sharing on webex group. Resulted on time reports submission, accurate report, eliminate repetitive works
- Got Performer Award for reducing TAT, Conducting training
- Got Appreciation Award from Senior Management for contribution in FCSD team Analytical Skill Training.
- Assess Extended Business Dealer Claims and ensuring compliance
- Designed customized data collection models for specific visualization tasks
Service Engineer/Analyst
Yamaha Motor India
07.2015 - 04.2020
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Provided customer feedback to team to facilitate project road map and relationship planning.
- Enhancing Service & Spares performance of the assigned networks.
- Developed Service daily operation tracker of the dealership for Service,Spare part and Extended Service Sales(Extended Warranty, added value sales).
- Planning & Execution Various Service & Parts Sales Promotional Activities
- Developed Google Spread sheet for dealer and sub network for Spare parts Sales & Spare parts Inventory & Order Management which streamlines overall spareparts movement and improved parts availability by 90%
- Achieved Periodic Parts Replacement & Dealer Parts Cover Ratio Achievements by 98%
- Ensuring Dealer Warranty Claim Process on time Submission & Warranty Parts Reaching condition at Plant Quality Team.
- Achieved High Customer Satisfaction among the Pan India In the Year of 2017
- Preparing Quality & Informative Field Complaint Analysis Report for QA Team
- Checked safety practices and integrity of PPE
- Monitored work performance and quality to maintain standards
- Trained personnel to align objectives, strengthen competencies and standardize operations
Education
Diploma - Mechanical Engineering
Ramakrishna Mission Polytechnic College
Chennai, India05.2015
Skills
- Power BI
- Qlik Sense
- Tableau
- Alteryx
- Power Automate
- MySQL
- Advance Excel
- Warranty Analysis
- Root Cause Analysis
- Problem Solving
Certification
- Business Analyst - ExcelR
- Agile Methodologies - IBM
- Data Visualization - IBM
- MySQL- Udemy
- Alteryx - Udemy
- Power BI - Udemy
- Tableau - Udemy
- Power Automate - Udemy
Badminton,Gym
"My day becomes great when I go to the badminton court."
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Extended Service Business Analyst
Ford Motor Private Limited
04.2020 - Current
Service Engineer/Analyst
Yamaha Motor India
07.2015 - 04.2020
Diploma - Mechanical Engineering
Ramakrishna Mission Polytechnic College
- Business Analyst - ExcelR
- Agile Methodologies - IBM
- Data Visualization - IBM
- MySQL- Udemy
- Alteryx - Udemy
- Power BI - Udemy
- Tableau - Udemy
- Power Automate - Udemy
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