Motivated leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
17
17
years of professional experience
Work History
Assistant Site Manager
Dashmart
Memphis
08.2025 - Current
Assisted in managing daily site operations and logistics.
Coordinated schedules for staff and subcontractors efficiently.
Ensured compliance with safety regulations and procedures on-site.
Facilitated communication between team members and upper management.
Supported inventory management and supply chain processes effectively.
Organized training sessions for new employees on site policies.
Monitored project progress and reported updates to senior management.
Identified areas where processes could be improved upon in order to reduce costs or increase efficiency.
Supervised a team of up to 10 individuals working on various tasks related to the project.
Conducted regular inspections of the work area to identify potential risks or hazards.
Freelance Photographer
Shun B Images
Memphis
01.2014 - Current
Captured high-quality images for diverse clients and events.
Collaborated with clients to determine photography needs and preferences.
Edited and retouched photographs using industry-standard software tools.
Organized and maintained digital photo archives for easy access.
Developed creative concepts for photo shoots to enhance client vision.
Provided guidance to junior photographers during collaborative projects.
Photographed special events, parties, and portraits.
Edit photos using Adobe Photoshop and other software applications.
Set up lights, backdrops, and props for shoots and events.
Deliver quality products within deadlines established by clientele.
Collaborated with clients to plan shoots and boost satisfaction with photos.
Shift Lead
Dashmart
Memphis
07.2022 - 08.2025
Completed opening and closing duties to facilitate business operations.
Coached and trained employees and managed daily work assignments to enhance operations.
Resolved customer complaints and reported issues to senior management.
Delegated tasks to employees and monitored activities and task completion.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Upheld company standards and compliance requirements for operations.
Reinforced rules to promote superior employee performance.
Coordinated shift workers for inventory receiving, auditing and restocking.
Improved daily operational plans, developed production schedules and optimized task flow.
Held performance reviews to identify and correct areas needing improvement.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Checked orders for quality and completeness.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Operations Associate
Dashmart
Memphis
01.2022 - 07.2022
Identified internal problems and recommended solutions to upper management.
Stocked merchandise to maintain appropriate inventory levels.
Checked and verified vendor deliveries for order accuracy and product quality.
Interacted with vendors regarding incoming products, unpacked cases, verified items and stocked merchandise.
Picked, packed and prepared orders for dashers in order to promptly deliver goods.
Problem Solver
Amazon
Memphis
01.2021 - 12.2021
Made decisions and resolved issues using critical thinking and analytical skills.
Defined and determined cause of problem to identify, prioritize and select alternatives.
Shared information and resources to support problem-solving strategy.
Generated various solutions to choose and put best plan into action.
Leveraged combination of skills to identify issues and determine underlying causes.
Professional Truck Driver
Washington Enterprises
Memphis
04.2018 - 05.2020
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected truck for defects and safe operating condition before, during and after trips.
Logged driving hours and fuel usage data on time to keep reports current.
Read and interpreted maps to determine vehicle routes.
Hooked and unhooked trailers from tractor and converter dollies.
Drove tractor-trailer combinations to transport and deliver products and other materials.
Worked well with dispatchers to communicate route and schedule changes.
Obtained signatures needed to complete and process paperwork.
Assistant Manager
Cricket Wireless
Memphis
01.2015 - 04.2018
Supervised daily operations and staff performance in retail environment.
Trained and mentored team members on customer service best practices.
Managed inventory levels and coordinated restocking of merchandise.
Resolved customer inquiries and issues with effective communication techniques.
Ensured compliance with company policies and procedures in store operations.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between team members in an effective manner.
School Bus Driver
Shelby County Public Schools
Memphis
04.2013 - 05.2015
Operated school buses safely on designated routes for student transportation.
Monitored student behavior and enforced safety protocols during rides.
Conducted pre-trip and post-trip inspections to ensure bus safety and functionality.
Collaborated with school staff to address transportation-related concerns promptly.
Managed emergency procedures effectively to ensure student safety during incidents.
Transported students to school in a timely manner while keeping assigned route schedule.
Transported students and teachers on school activity trips while exercising responsible leadership.
Attended staff meetings and training sessions regularly for professional development purposes.
Deli Department Manager
Walmart
Memphis
04.2010 - 03.2013
Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
Completed inventories of food and material stocks.
Oversaw food preparation, production and presentation according to quality standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Promoted safe working conditions by monitoring safety procedures and equipment.
Resolved problems or concerns to satisfaction of involved parties.
Shift Manager
McDonald's Restaurant
Memphis
07.2009 - 02.2010
Completed opening and closing duties to facilitate business operations.
Coached and trained employees and managed daily work assignments to enhance operations.
Resolved customer complaints and reported issues to senior management.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Documented receipts, employee hours and inventory movement.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Reviewed operational records and reports to project sales and determine profitability.