Ashleigh Schleifer
Ooltewah
Summary
Dynamic Sr. Closing Agent/Processor with a proven track record, excelling in client relationship management and conflict resolution. Recognized for enhancing client satisfaction through meticulous escrow management and effective communication, ensuring seamless transactions and fostering lasting partnerships. Proficient in Qualia, driving operational excellence and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Partner/Sr. Closing Agent
The Title Co.
03.2023 - 08.2025
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Coordinate the closing process, including:
Holding and disbursing funds in escrow, preparing closing documents, ensuring all parties sign required paperwork and record deeds and other legal documents with the appropriate government office. - Contact lenders or tax authorities to get payoff amounts for existing debts on the property.
- Ensure that all liens are cleared before or at closing.
- Serve as a point of contact for buyers, sellers, real estate agents, attorneys, and lenders.
- Maintain compliance with state and federal regulations.
- Keep accurate records of all transactions for auditing and legal purposes.
Sr. Closing Agent
Key Title And Escrow
08.2022 - 03.2023
- Established a reputation for reliability by regularly exceeding expectations of both internal colleagues and external clients.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Coordinate the closing process, including: Holding and disbursing funds in escrow, preparing closing documents, ensuring all parties sign required paperwork and record deeds and other legal documents with the appropriate government office.
- Contact lenders or tax authorities to get payoff amounts for existing debts on the property.
- Ensure that all liens are cleared before or at closing.
- Serve as a point of contact for buyers, sellers, real estate agents, attorneys, and lenders.
Sr. Closing Agent
Foothills Title Services, LLC
08.2021 - 08.2022
- Facilitated seamless communication among involved parties, fostering strong relationships and positive outcomes.
- Conducted thorough research on property titles to identify potential discrepancies or issues early in the process.
- Mitigated risk for all parties involved by diligently verifying essential information during the closing process.
- Enhanced client satisfaction by efficiently managing all closing tasks and ensuring timely completion.
- Managed escrow accounts meticulously, safeguarding client funds and ensuring proper disbursement.
- Navigated complex situations tactfully when addressing conflicts or discrepancies during the closing process.
- Provided exceptional customer service throughout the transaction process, earning repeat business from satisfied clients.
- Resolved title issues promptly to prevent delays in property transactions and closings.
Education
High School Diploma -
Hickory High School
Chesapeake06-2010
Skills
- Customer relationship building
- Marketing
- Performance analysis
- Knowledgeable in Qualia
- Recruitment and hiring
- Operations management
- Administrative management
- Company processes and procedures
- Marketing knowledge
- Innovation mindset
- Client relationship management
- Conflict resolution
- Workflow optimization
- Account management
- Partnership development
- Key client relationships
- Satisfaction tracking
- Active listening
- Collaboration and teamwork
- Creative and critical thinking
- Excellent communication
- Mentoring and coaching
- Organization and administration
- Judgement and decision making
- Investigation skills
- Client representation and advisement
Accomplishments
I wanted to share that I am a Licensed Title Insurance Producer and a Commissioned Notary, which allows me to offer flexible and comprehensive support in real estate closings and title services.
With these credentials, I’m equipped to handle a range of responsibilities—from conducting issuing title insurance policies to facilitating signings and notarizing closing documents. I’m confident that these qualifications will allow me to contribute immediate value to your team and deliver a seamless experience for clients.
Certification
- Licensed Title Insurance Agent
- Notary Public
Timeline
Partner/Sr. Closing Agent
The Title Co.
03.2023 - 08.2025
Sr. Closing Agent
Key Title And Escrow
08.2022 - 03.2023
Sr. Closing Agent
Foothills Title Services, LLC
08.2021 - 08.2022
High School Diploma -
Hickory High School
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