Exceptional customer service skills seeking to obtain a position allowing me to incorporate and expand my customer service experience and to become a respected team member, as well as an asset to your business. Strong attention to detail and wonderful work ethic and reliability.
Overview
21
21
years of professional experience
Work History
Office Manager
Well Adjusted Chiropractic
07.2012 - Current
Greet patients and visitors
Input all new patient demographics and insurance information
Answer calls and maintain scheduling system
Submit and process all insurance claims accordingly
Handle all office compliant details as well as insurance enrollments
Reconcile patient payments, check and balance end of day sale reports
Manage inventory of office supplies, ensuring timely replenishment and cost-effectiveness
Cleaning the office as needed
Receptionist
Chiropractic Associates of Murfreesboro/Hickory Hills Chiropractic
05.2011 - 06.2012
Responsibilities include greeting patients and visitors, answer telephones and route calls appropriately; verify insurance benefits and complete all insurance submittals. Use office computer software (Doctor’s Access) and input computer information relevant to patient’s visits and payments. Schedule, confirm and maintain appointments; reconcile patient payments, collect fees and interpret insurance information. Assist patients with removing them from any and all therapies. Photocopy records, fax patient information and operate credit card point of sale terminal.
Front of House Employee
Sonic Drive IN
04.2005 - 01.2010
Responsible for taking orders
Make & handle food & drinks
Deliver items to the customer in a timely manner
Collect payment and give proper change
Murfreesboro Billiards Club
11.2005 - 04.2006
Responsible for the club by doing things such as: run the front desk, collect money, wait on customers, Bartend.
Quality Plating Inc.
08.2004 - 11.2005
Responsible for running the front office doing things such as: answer phones, accounts receivable, data entry, filing, operate all office equipment, order supplies, collect daily checks & create deposit slip for bank, etc.
Education
Medical Assisting Program -
Daymar Institute
01.2011
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Clear oral/written communication
Administrative support
Document management
Account reconciliation
Scheduling coordination
Timeline
Office Manager
Well Adjusted Chiropractic
07.2012 - Current
Receptionist
Chiropractic Associates of Murfreesboro/Hickory Hills Chiropractic
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
Front desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East ChiropracticFront desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East Chiropractic