Ashley Gaddy
Mt. Juliet
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Blackwood Restaurant & Lounge/Hotel Preston by Marriott
06.2024 - 07.2025
- Oversaw daily operations and ensured compliance with industry standards.
- Developed and implemented efficient workflows to enhance productivity.
- Trained and mentored staff on best practices and operational procedures.
- Managed inventory control systems to optimize supply chain processes.
- Collaborated with vendors to negotiate contracts and secure favorable terms.
- Implemented cost-saving measures that improved overall profitability of operations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
BAR MANAGER/BRAND CHAMPION
W Nashville Hotel/Marriott International
05.2023 - 04.2024
- Manages service delivery in outlets to ensure excellent service from arrival to departure.
- Ensures compliance with standards and procedures by training, supervising, and all hands in management.
- Determine training needs to accomplish goals and implements plans to reach set goals.
- Recruit, hire, and train employees.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Enhanced team productivity through effective scheduling and task delegation.
- Nominated as W Brand Champion.
- Created a cocktail building course offered to incoming groups.
- Supervised daily bar operations, ensuring compliance with health and safety standards.
- Developed and implemented innovative cocktail menus to enhance guest experience.
- Trained and mentored staff on beverage preparation and customer service excellence.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Analyzed sales data to identify trends, driving strategic decisions for promotions.
OWNER/OPERATIONS MANAGER/EVENTS COORDINATOR
Donks Bar & Grill
01.2011 - 01.2022
- Developed a thriving business grossing millions in revenues.
- Brand innovator, developed highly marketable brand strategy geared toward targeted market.
- Developed and implemented a business plan making all final business decisions.
- Created a training program and conducted orientation classes for new hires.
- Controlled inventory costs by negotiating with food and liquor vendors to ensure competitive pricing.
- Managed finances and payroll.
- Programmed Shift4 Payments point of sale system to food and drink menu specifications.
- Developed highly effective radio and print marketing campaigns that aggressively promoted the business.
- Seamlessly orchestrated weddings, concerts, and events with over 1,500 attendees.
- Developed catering menus, providing food service as well as special event coordination, staging, and staffing.
Education
Bachelor of Science - Criminal Justice/Psychology
Tennessee State University
Nashville, TN01.2007
Skills
- Developed a program for training new hires to learn operational procedures and customer service skills that was used to train over 300 employees
- Served 1,500 customers during events
- Launched promotional campaigns with specialized recipes to increase food and drink sales increasing daily revenues by over 50% or more
- Created restaurants recipes, menu, and menu design
- Developed brand identifiers including logo and mascot
- Effectively managed bar staff who generated daily revenues ranging from $6,000-$20,000
- Created a bartender basics training program
- Operations management
- Documentation and reporting
- Business planning
- Staff training and development
- Recruiting and hiring
- Client relationship management
- Cost management
- Accounting principles
- Sales strategy development
- Vendor negotiation
- Profit optimization
- Strong work ethic
- Decision-making
- Dependable and reliable
- Inventory management
- Payroll processing
- Relationship management
- Marketing strategy development
- Financial planning
- Financial analysis
- Budget development
- Human resource management
Timeline
Owner/Operator
Blackwood Restaurant & Lounge/Hotel Preston by Marriott
06.2024 - 07.2025
BAR MANAGER/BRAND CHAMPION
W Nashville Hotel/Marriott International
05.2023 - 04.2024
OWNER/OPERATIONS MANAGER/EVENTS COORDINATOR
Donks Bar & Grill
01.2011 - 01.2022
Bachelor of Science - Criminal Justice/Psychology
Tennessee State University