Ashley Garrett
Memphis
Summary
Dedicated and experienced service industry professional seeking a position as a cashier or customer service representative. Bringing a strong work ethic, excellent communication skills, and a proven track record of providing exceptional service in fast-paced environments.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Retail
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Cashier
Five Guys
02.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Chili's
07.2023 - 01.2024
- Received and processed phone and online orders, accurately entering information into the system.
- Assembled orders with attention to detail, ensuring accuracy and presentation.
- Provided excellent customer service by promptly addressing inquiries and resolving any issues.
To-Go Specialist
FedEx
05.2023 - 06.2023
- Sorted and scanned packages for distribution, ensuring timely delivery to customers.
- Operated material handling equipment safely and followed proper handling procedures.
- Worked effectively in a team environment to meet productivity goals and deadlines.
KFC
07.2022 - 03.2023
- Processed customer orders and handled payments efficiently, maintaining cash register accuracy.
- Promoted special offers and upsold additional menu items to enhance sales.
- Collaborated with team members to ensure a smooth and efficient operation during peak hours.
Cashier
Walmart
01.2022 - 07.2022
- Received and unloaded merchandise shipments, ensuring accurate documentation.
- Stocked shelves and maintained organized displays, optimizing product visibility.
- Assisted customers with locating items and provided friendly assistance as needed.
Package Handler
Amazon
08.2021 - 01.2022
- Worked in a fast-paced warehouse environment, picking and packing orders accurately.
- Utilized handheld devices and scanning technology to locate and retrieve items.
- Contributed to achieving daily production targets while adhering to safety guidelines.
- Stocker
Cashier
Taco Bell
08.2019 - 03.2020
- Efficiently handled cash transactions and operated POS system with accuracy.
- Provided friendly and attentive customer service, ensuring guest satisfaction.
- Maintained cleanliness of the dining area and restocked supplies as needed.
- Picker/Fulfillment Center Associate
Education
High School Diploma -
Southwind High School
Memphis, TN01.2021
Skills
- Excellent customer service skills
- Proficient in POS systems and cash handling
- Strong communication and interpersonal skills
- Ability to work effectively in fast-paced environments
- Attention to detail and accuracy
- Team player with a positive attitude
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
Certification
- Coursera certifies their successful completion of Microsoft 365 Fundamentals Specialization.
- Excellent processing, spreadsheet, and presentations skills
- Can work collaboratively and more effectively using a suite of productivity-enhanching.
- Microsoft Word, Excel, and Powerpoint
Timeline
Sales Associate
H&M Retail
06.2024 - Current
Cashier
Five Guys
02.2024 - 06.2024
Chili's
07.2023 - 01.2024
To-Go Specialist
FedEx
05.2023 - 06.2023
KFC
07.2022 - 03.2023
Cashier
Walmart
01.2022 - 07.2022
Package Handler
Amazon
08.2021 - 01.2022
Cashier
Taco Bell
08.2019 - 03.2020
High School Diploma -
Southwind High School
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