Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Substitute Teacher
Knox County Schools
11.2022 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Loan Specialist
Vanderbilt Mortgage
09.2016 - 06.2021
Nationally recognized MLO NMLS# 1543732
Licensed in Alabama, Arkansas, Kansas, Louisiana, Missouri, Mississippi, Oklahoma, Texas
Successfully gain more business for VMF by increasing Market Share from 44% in 2018-51% in 2019; with the single largest Home Center gain being 43%-54.3%
Review and evaluate credit applications to determine credit worthiness for home loans and ability to repay
Make myself available to our customer that have “on the spot” questions, review loan terms, explaining options while relaying information to the Home Centers
Communication with Home Centers and Credit Services to verify documentation
Help shadow and train the next generation of Loan specialist
Maintain files to ensure that proper documentation meets and/or exceeds all state and federal guidelines.
Outbound Sales Agent
HomeFirst Agency
06.2014 - 09.2016
Top sales agent for the team and breaking the record for sales in one month
Passed state licensing insurance exam becoming licensed in 42 states
Maintain a working knowledge of different insurance policies
Completed underwriting questions and advise customer of the best insurance policy
Creating and updating the training manual for account representatives and all new hires.
Account Representative
Vanderbilt Mortgage
01.2013 - 06.2014
Handle multiple tasks at once and use time management skills to meet deadlines
Utilize critical thinking skills to solve problems on delinquent accounts
Prepare complex reports and notices
Manage and over seen over 1000 mortgage loans.
Education
Portage Central High School
06.2006
EMT and CNA certification
06.2006
Skills
Excellent writing and verbal communication skills
Adaptable
Problem solver
Skilled in Microsoft Office
References
Karen Frost- Powell Elementary Principle
Adam Thornhill- VMF ZOM 4
Tim Troutt- Home First Agency Sales Manager
Mark Brackney- Arlington Church of Christ Preacher
Timeline
Substitute Teacher
Knox County Schools
11.2022 - Current
Loan Specialist
Vanderbilt Mortgage
09.2016 - 06.2021
Outbound Sales Agent
HomeFirst Agency
06.2014 - 09.2016
Account Representative
Vanderbilt Mortgage
01.2013 - 06.2014
Portage Central High School
EMT and CNA certification
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