ASHLEY JARNAGIN
Seatonville
Summary
Highly proactive manager with 12 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
District Manager
Wheeler-Blank Enterprises
01.2016 - Current
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Led and directed team members on effective methods, operations and procedures.
- Achieved highest employee retention rate in the region.
- Reduced labor costs by 1.5 percent while maintaining excellent service and profit levels.
General Manager
Pilot Travel Centers
08.2012 - 01.2016
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Led and directed team members on effective methods, operations and procedures.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
General Manager
Pizza Hut
05.2005 - 07.2012
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Led and directed team members on effective methods, operations and procedures.
Education
Associate of Science - Business Management
Tennessee Technology Center
Crump, TN01.2004
Skills
- Results-oriented
- Inventory control and record keeping
- Food service background
- Staff scheduling
- Conflict resolution techniques
- Proven cost-control expert
- Business operations expertise
- Passion for customer satisfaction
- Strong work ethic
- Natural leader
- Point of Sale (POS) system operation
Certification
Food Safe Certified
Languages
French
Elementary
Spanish
Limited Working
Timeline
District Manager
Wheeler-Blank Enterprises
01.2016 - Current
General Manager
Pilot Travel Centers
08.2012 - 01.2016
General Manager
Pizza Hut
05.2005 - 07.2012
Associate of Science - Business Management
Tennessee Technology Center
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