Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Johnson

Chattanooga,TN

Summary

Compassionate and dedicated Team Leader with 15 years of experience supporting individuals with disabilities in residential and vocational settings at Orange Grove Center. Proven ability to lead diverse teams with empathy, patience, and professionalism while ensuring high standards of care, safety, and program effectiveness. Skilled in individualized support planning, staff training, and fostering an inclusive environment that promotes independence, dignity, and personal growth for each individual served. Strong advocate for person-centered approaches and collaborative teamwork to enhance quality of life outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Leader

Orange Grove Center
05.2013 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Established clear communication channels to facilitate timely exchange of information between team members.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Accomplished multiple tasks within established timeframes.

Direct Support Professional

Orange Grove Center
11.2010 - 05.2013
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Education

High School Diploma -

Chattanooga High School Center For Creative Arts
Chattanooga, TN
05-2009

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Staff training
  • People management
  • Fast learner
  • Multitasking
  • Clear communication
  • Medication administration
  • Certified in CPR/AED
  • Workload management
  • Patient care
  • Reliability

Certification

  • Adult CPR/AED certification – American Red Cross.
  • First Aid Certification - American Red Cross or St John Ambulance.
  • Med Certification

Timeline

Team Leader

Orange Grove Center
05.2013 - Current

Direct Support Professional

Orange Grove Center
11.2010 - 05.2013

High School Diploma -

Chattanooga High School Center For Creative Arts

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Ashley Johnson