Ashley Long
Clarksville
Summary
Dedicated Pharmacy Technician with over seven years of diverse experience in retail and hospital settings. Proficient in dispensing medications, providing essential patient information, and fostering effective communication with healthcare professionals. Committed to ensuring patient safety and enhancing the overall pharmacy experience through attention to detail and a strong understanding of pharmaceutical practices. Excited to use my skills in a fast-paced pharmacy setting while focusing on patient care and working well with others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CCS Data Entry Certified Pharmacy Technician
Vanderbilt University Medical Center
01.2025 - Current
- Improved patient safety by ensuring accurate documentation of medication histories and allergy information.
- Ensured regulatory compliance with HIPAA guidelines and other relevant laws, protecting patient privacy while handling sensitive medical data.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Improved overall patient satisfaction by taking initiative to resolve any issues related to incorrect prescription information or billing discrepancies promptly.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician II
Vanderbilt University Medical Center
11.2021 - 2025
- Developed strategies to improve efficiency of workflows within the department.
- Utilized excellent organizational skills to manage multiple tasks concurrently in a fast-paced environment.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Answered pharmacy telephones to respond to questions or requests.
Pharmacy Technician
CVS Pharmacy
02.2020 - 12.2021
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
Server
Johnathan's Grille
11.2019 - 01.2020
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Server
Metro Diner
05.2019 - 11.2019
- Prepared and served food and beverages to customers.
- Exercised focus and concentration to keep track of tables and remember orders.
- Memorized frequent customer preferences to build relationships and loyalty.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Pharmacy Technician
CVS Pharmacy
12.2015 - 05.2019
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Assisted pharmacist by filling prescription for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained proper drug storage procedures, registries, and record for controlled drugs.
Pharmacy Technician
Target
10.2013 - 12.2015
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system.
- Reviewed patient profiles for possible drug-drug or drug-allergy interactions before filling prescriptions.
- Received written prescription and refilled requests and verified that information is complete and accurate.
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information.
- Calculated correct dosages based on age, weight, height of patient using metric system conversions when necessary.
Education
HIGH SCHOOL DIPLOMA -
Station Camp High School
Gallatin06-2013
Skills
- Prioritization and Organization
- Billing and coding
- Effective Communication
- Data entry
- Attention to detail
- Problem-solving skills
- Team collaboration
Certification
- Tennessee Pharmacy Technician #49301
- PTCB #30200743
Timeline
CCS Data Entry Certified Pharmacy Technician
Vanderbilt University Medical Center
01.2025 - Current
Certified Pharmacy Technician II
Vanderbilt University Medical Center
11.2021 - 2025
Pharmacy Technician
CVS Pharmacy
02.2020 - 12.2021
Server
Johnathan's Grille
11.2019 - 01.2020
Server
Metro Diner
05.2019 - 11.2019
Pharmacy Technician
CVS Pharmacy
12.2015 - 05.2019
Pharmacy Technician
Target
10.2013 - 12.2015
HIGH SCHOOL DIPLOMA -
Station Camp High School