Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Mack

Memphis

Summary

Results-driven professional with experience as a Quality Assurance Analyst at FedEx, adept at executing test plans and enhancing product performance. Recognized for attention to detail and strong time management skills, I effectively collaborated with teams to identify issues and implement automated testing tools, improving QA efficiency.

Overview

9
9
years of professional experience

Work History

Student

Strayer University
Memphis, TN
04.2018 - 09.2023
  • Developed effective study strategies to enhance academic performance and manage coursework efficiently.
  • Collaborated with peers to facilitate group projects, fostering teamwork and communication skills.
  • Engaged in research assignments utilizing online databases and library resources for information gathering.
  • Analyzed course materials to identify key concepts, improving retention and understanding of subject matter.

Quality Assurance Analyst

FedEx
Memphis, TN
06.2022 - 07.2022
  • Developed and executed test plans for software applications to ensure quality and functionality.
  • Collaborated with cross-functional teams to identify issues and enhance product performance.
  • Conducted detailed analysis of testing results, documenting defects and recommending corrective actions.
  • Implemented automated testing tools to improve efficiency and consistency in QA processes.

Housekeeper

Regional One Health Medical Center
Memphis, TN
06.2014 - 03.2017
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Utilized cleaning equipment and chemicals safely and effectively for optimal results.
  • Assisted nursing staff by ensuring timely and thorough room turnover for new patients.
  • Trained new housekeeping staff on protocols, safety measures, and equipment use.

Education

BBA - Business Administration And Management

Strayer University
Memphis, TN
09.2023

Skills

  • Fast learner
  • Positive attitude
  • Time management
  • Attention to detail
  • Active listening
  • Computer skills
  • MS office
  • Administrative support
  • Appointment setting
  • Document scanning

Timeline

Quality Assurance Analyst

FedEx
06.2022 - 07.2022

Student

Strayer University
04.2018 - 09.2023

Housekeeper

Regional One Health Medical Center
06.2014 - 03.2017

BBA - Business Administration And Management

Strayer University
Ashley Mack