ASHLEY PALMER
Memphis
Summary
Compassionate and highly experienced healthcare professional with 14 years as a Certified Nursing Assistant, along with experience as a Phlebotomist and EMT. Skilled in delivering direct patient care, monitoring vital signs, responding to emergencies, and supporting clinical procedures in fast-paced healthcare environments. Known for maintaining patient safety, strong communication with healthcare teams, and consistent attention to detail in both bedside care and technical tasks such as specimen collection and emergency response.
Overview
13
13
years of professional experience
Work History
Patient Care Technician
Methodist Le Bonheur Hospital
Memphis
12.2025 - Current
- Delivered direct care to critically ill ICU patients, facilitating hygiene, repositioning, and mobility to enhance comfort, dignity, and safety
- Monitored and documented vital signs and patient status, alerting nursing staff to changes or concerns for timely intervention
- Facilitated ICU workflow by responding to call lights, assisting with procedures, and upholding strict infection control and safety protocols
Laboratory Assistant
Baptist Desoto Hospital
Southaven
12.2024 - 12.2025
- Collected, labeled, and processed specimens in compliance with strict patient identification and safety protocols, contributing to accurate diagnostic results
- Performed high-volume venipuncture procedures, ensuring patient comfort and specimen integrity for reliable testing outcomes
- Trained new employees on phlebotomy techniques and best practices, enhancing overall team competency in patient care
Certified Nursing Assistant/Phlebotomist
Methodist Le Bonheur Healthcare,
Memphis
02.2020 - 08.2024
- Accurately collected, labeled, and processed specimens while monitoring vital signs and reporting patient condition changes
- Delivered direct patient care while performing venipuncture procedures, prioritizing patient comfort, safety, and dignity
- Collaborated with nurses and healthcare teams to ensure efficient workflow and high-quality, patient-centered care
Pharmacy Technician
Walgreens
Memphis
01.2020 - 09.2022
- Filled prescriptions and prepared medication labels with accurate dosage calculations to ensure patient safety
- Supported pharmacists with medication dispensing, labeling, and packaging to improve workflow efficiency
- Maintained accurate medication records through inventory management, stocking, and proper labeling procedures
Patient Care Assistant
Regional One Health
Memphis
06.2018 - 02.2020
- Monitored and recorded vital signs (temperature, blood pressure, pulse, respiration) and reported changes to nursing staff
- Supported nurses with daily patient care, ensuring timely assistance that enhanced patient comfort in fast-paced clinical environment
- Partnered with healthcare teams to provide quality patient care, fostering a compassionate atmosphere for optimal patient experience
Certified Nursing Assistant
Methodist Le Bonheur Hospital
Memphis
02.2016 - 06.2018
- Delivered direct care to critically ill patients, enhancing comfort, safety, and dignity in high-acuity ICU environment
- Monitored and documented vital signs and patient status, promptly communicating changes to nursing staff to ensure timely interventions
- Upheld strict infection control protocols while assisting nurses during procedures and urgent situations, contributing to patient safety
Specimen Processor
American Esoteric Laboratories
Memphis
02.2016 - 01.2018
- Met quality standards under strict deadlines in a fast-paced environment.
- Adhered to all safety protocols when handling biohazardous and hazardous materials for safe specimen processing and compliance.
- Structured and updated specimen tracking systems to enhance workflow efficiency, accessibility, and accuracy in a clinical laboratory setting.
Certified Nurse Aide
Grace Healthcare
Memphis
08.2013 - 01.2016
- Monitored patients at risk for falls and pressure injuries, providing proactive care to prevent complications
- Recorded vital signs and promptly reported changes in patient condition to nursing staff for timely intervention
- Ensured patient comfort and safety by responding to call lights, adjusting equipment, and providing compassionate, attentive support
Education
Certificate - EMT
Community Healthcare EMS Institute
Memphis, TN11-2024
Certificate - Phlebotomy
Mid-South Community College
West Memphis, ARCertificate - Certified Nurse Aide
Career Academy
Memphis, TNCertificate - Medical Coding—Honors
Delta Technical College
Horn Lake, MSSkills
- Patient Care (CNA / EMT / ICU Support)
- Vital signs monitoring
- Phlebotomy services
- Medication preparation
- Infection control
- EMR documentation
- Patient Transport
HIGHLIGHTS
- 14 years of experience as a Certified Nursing Assistant providing consistent, high-quality patient care
- Experienced Phlebotomist skilled in venipuncture, specimen collection, labeling, and processing
- EMT-trained with ability to respond to emergency situations and provide immediate patient support
Timeline
Patient Care Technician
Methodist Le Bonheur Hospital
12.2025 - Current
Laboratory Assistant
Baptist Desoto Hospital
12.2024 - 12.2025
Certified Nursing Assistant/Phlebotomist
Methodist Le Bonheur Healthcare,
02.2020 - 08.2024
Pharmacy Technician
Walgreens
01.2020 - 09.2022
Patient Care Assistant
Regional One Health
06.2018 - 02.2020
Certified Nursing Assistant
Methodist Le Bonheur Hospital
02.2016 - 06.2018
Specimen Processor
American Esoteric Laboratories
02.2016 - 01.2018
Certified Nurse Aide
Grace Healthcare
08.2013 - 01.2016
Certificate - EMT
Community Healthcare EMS Institute
Certificate - Phlebotomy
Mid-South Community College
Certificate - Certified Nurse Aide
Career Academy
Certificate - Medical Coding—Honors
Delta Technical College