Ashley St. Hilaire
McDonald
Summary
Professional dental assistant with a strong foundation in patient care, dental procedures, and administrative support. Collaborates effectively with dental teams and adapts to changing clinic needs. Skilled in radiography, infection control, and patient education. Reliable and focused on achieving optimal results for both patients and the practice. Dedicated worker with excellent communication, time management, and computer skills. Thrives in fast-paced environments and quickly learns new things. Certified Medical Esthetician with advanced training in microdermabrasion, lash extensions, chemical peels, waxing, and facials. Seeking a role in a medical spa or dermatology office to pursue a passion for skincare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
East Tennessee Endodontics
01.2021 - Current
- Gather necessary health information prior to scheduled appointments.
- Evaluate patient X-rays before appointments to identify untreatable teeth.
- Coordinate with patients after treatment to confirm healing progress, and address medication needs.
- Maintained continuous observation of patients under nitrous oxide treatment.
- Streamlined patient referral process for complex dental procedures.
- Implement security measures to ensure confidentiality of patient information.
- Produced high-quality CBCT scans and PA radiographs for accurate diagnoses and timely treatments.
- Employ advanced endodontic tools, such as apex locators and rotary systems, effectively throughout treatments.
- Upheld stringent sterilization standards to guarantee equipment safety.
- Developed strong relationships with referring dentists, increasing referral rates and expanding the practice''s patient base.
- Enhanced patient comfort by providing thorough explanations of endodontic procedures and addressing concerns.
- Increased efficiency in the dental office by managing appointments, maintaining records, and organizing supplies.
- Reduced appointment cancellations by implementing reminder calls, leading to increased productivity within the practice.
- Assist the endodontist in performing root canals, contributing to quicker recovery times.
- Promoted a team-oriented atmosphere by assisting colleagues when needed, fostering positive working relationships among staff members.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Scheduled and confirmed patient appointments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Supported endodontist in IV sedation procedures.
- Verified patient insurance eligibility and benefits.
Barista
Starbucks
02.2019 - 08.2019
- Processed payments, including cash and card.
- Assembled and organized mobile and delivery orders for customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Diploma - Medical Esthetics
Chattanooga State Community College
Chattanooga, TN05.2020
Skills
- Dental assistant (RDA)
- Verbal and written communication skills
- Patient Care Standards
- Medical charting
- Data Verification
- Certified in Radiology
- Payment collection
- Detail-oriented
- Works well under high stress, fast-paced environment
- Coordination
- Dental radiography proficiency
- Oral hygiene instruction
- Communication and interpersonal skills
- Professionalism and ethics
- Infection control protocols
- Record keeping efficiency
- Appointment scheduling
- Pain management techniques
- Dental equipment maintenance
- Adaptable to new technologies
- Certified in nitrous oxide monitoring
- Post-operative care guidance
- Endodontic procedures assistance
- Patient care management
- Dental terminology
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Certified in CPR/AED
- Sterilization techniques
- Data entry
- Insurance verification
- Taking medical and dental histories
- Task prioritization
- Autoclave operation
- Health and safety regulations
- Patient recordkeeping
- Treatment room preparation and breakdown
- Patient flow management
- Emergency dental care
- Adaptability
- Inventory management
Certification
- Registered Dental Assistant (RDA)
- Registered Medical Esthetician
- Radiology
- Nitrous oxide monitoring
- CPR/AED
Timeline
Registered Dental Assistant
East Tennessee Endodontics
01.2021 - Current
Barista
Starbucks
02.2019 - 08.2019
Diploma - Medical Esthetics
Chattanooga State Community College
- Registered Dental Assistant (RDA)
- Registered Medical Esthetician
- Radiology
- Nitrous oxide monitoring
- CPR/AED
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